Amanda C Posted March 1, 2016 Share Posted March 1, 2016 Hi Brian, Desperately need some (more) advice. My (grown up) son's white Macbook (about six years old, and don't have the exact model number), had been running very slowly for the last few months, and he ordered a new MacBook Pro last Friday (which he then cancelled cos his mate said they were about to bring out a new model). I don't know what iOS it was running, but he says he hadn't updated it for quite some time - he thinks at leat a year. So yesterday he went to open the Macbook and it wouldn't start up. It turns on, then the screen goes white and then absolutely nothing. Tried numerous times. The last few months there has also been an intermittent high pitched screeching noise on startup that last several seconds, but this time that didn't happen and he did't get past the white screen, but you can hear a whirring sound. About a year ago he replacde the Macbook hard drive for a larger one and I know that drive was partitioned (by my partner Paul) and the partition he was using was almost full, as I told him last week when he was ordering the new one, he need to back up and clear some space on the almost full partition. The other partition was empty, even though Paul had told him when he partitioned it to store films on the partition, but he hadn't - he had clogged up the one partition with everything. Paul used to be a Mac technician about ten years ago and tries to keep up to date, but he doesn't do that job any longer so isn't an expert any more. He has taken the drive out and copied it on to another external drive, but as yet has not been able to restore/recover any data. Now here's the really bad bit - my son is an actor and is totally anti-technology. Doesn't do Facebook or Twitter and hates anything to do with computers.He is totally tech-phobic. He backed up about three months ago, but since that time has been writing a film script (which is almost finished) and has not backed up. I know that is totally his own faulty, but he is literally going mental (mostly at me! ) at the thought of losing all his work - not blaming me, but just ranting about how Apple control everyone's life and they deliberately make computers to break after a few years. Seems to think they have something personal against him - yeah, yeah I know that's his dramatic actor side of him. So do you have any suggestions at all for this sad old white Macbook. He now doesn't care about waiting for a new model,; he just wants to get back his data (primarily his film script) and get it onto a new machine. Do you think he should try the Apple Genius route - or another data retrieval company. We are based in London, England. Waiting in hope and anticipation. Amanda Link to comment Share on other sites More sharing options...
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