Prints different

[Sarah Neese]

I regularly calibrate using my Spyder and have test prints to compare after calibration. With my most recent print order, the colors are different with the same photo. Same photo, same order, different sizes (one 4x6 and one 8x10. The 4x6 print matches my screen but the 8x10 has more red in it. Is there something on my end that caused this to happen or is this possibly a lab error? 

[Damien Symonds]

Hi Sarah, I've moved this post into AD, since it's not a class question per se.

This is very interesting.  It's actually rather common, but usually the difference in print size is bigger than this.  Usually 4x6s and 8x10s would be printed on the same machine at the lab.  However, it seems like that might not be the case?  If they were printed on different machines, and one of the machines was running a bit dodgy that day, it would be the most common explanation for this.

Have you asked the lab about it?

[Sarah Neese]

I apologize! I was thinking maybe there weren't printed on the same machine as well.  I am in the process of waiting to hear back.  I was just curious if you had possibly any additional insight. 

[Damien Symonds]

I can't think of any other possible reason, to be honest.  I'll be interested to know what they say.

[Sarah Neese]

I'll update you once I hear back.   Thank you!

[Sarah Neese]

I just heard back.  I sent them a photo of the three photos.  No explanation but they are having them reprinted and sent out.  

[Damien Symonds]

Hmmm ... that's a pity, in a way.  Well, I hope the reprints are fine.

[Sarah Neese]

Me too, thanks!

[Sarah Neese]

Just wanted to update....I received my reprints and they are perfect!  I guess the printers were just off. 

[Damien Symonds]

Gosh.  Well, all's well that ends well, I guess ... but I wonder how often that happens to other people?

Thanks for the closure