Kimberly Tietz Posted May 5, 2018 Share Posted May 5, 2018 Hey~ I took some photos of my friend's daughter today. I could review them on my camera. When I put my SanDisk (ExtremePLUS 80 MB) into my computer as usual to see photos in Bridge, I only saw some old images and it said 69 hidden images. I returned the card to the camera and could no longer view the images I had seen previously. I did some research and got some computer tech support and they recovered the images with some software....sort of. I still cannot open the CR2 images in Bridge. This is what it looks like in Bridge and in the folder on my desktop. If I click on the images from the folder in my desktop, the image will open, so I can see it, but I can't get it into Bridge. Any ideas? Please? Thank you. Link to comment Share on other sites More sharing options...
Kimberly Tietz Posted May 5, 2018 Author Share Posted May 5, 2018 Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 5, 2018 Share Posted May 5, 2018 Look at the file sizes. They're clearly not real raw files. Link to comment Share on other sites More sharing options...
Kimberly Tietz Posted May 5, 2018 Author Share Posted May 5, 2018 Any ideas on where my real raw files may have gone? Or things I could try? I don't see my images anymore when I put the card in my camera either. Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 5, 2018 Share Posted May 5, 2018 I've moved this into @Brian's area, because it's not my field of expertise. When you did the file recovery, did you use SanDisk's own recovery software? It's very good, by all accounts. Link to comment Share on other sites More sharing options...
Kimberly Tietz Posted May 5, 2018 Author Share Posted May 5, 2018 Thank you! Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 5, 2018 Share Posted May 5, 2018 2 minutes ago, Damien Symonds said: When you did the file recovery, did you use SanDisk's own recovery software? It's very good, by all accounts. Just in case you missed this question. Link to comment Share on other sites More sharing options...
Kimberly Tietz Posted May 5, 2018 Author Share Posted May 5, 2018 No...I called some Computer Tech support people who clean up my computer and they did something. ??? I'll investigate that option. Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 5, 2018 Share Posted May 5, 2018 As an owner of an Extreme, you should be entitled to use their software for free. At least, that's how it used to work. Link to comment Share on other sites More sharing options...
Kimberly Tietz Posted May 5, 2018 Author Share Posted May 5, 2018 I just bought the $40 version, and I see the images I want, but I can't figure out how to get them into Bridge. They didn't like magically appear back on my SanDisk. They like have a light pink filter over them. What is supposed to happen with this program? Link to comment Share on other sites More sharing options...
Kimberly Tietz Posted May 5, 2018 Author Share Posted May 5, 2018 Hey!! Woo hoo!! I figured it out! I found the images and they open in Bridge. 1 Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 5, 2018 Share Posted May 5, 2018 Yay! Link to comment Share on other sites More sharing options...
Brian Posted May 8, 2018 Share Posted May 8, 2018 The Sandisk Cards that have RescuePro come with a little tag with a code on it and download URL. It's only good for one year after you use the code. Link to comment Share on other sites More sharing options...
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