Barry685 Posted September 16, 2018 Share Posted September 16, 2018 Does this look correct? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2018 Share Posted September 16, 2018 Absolutely not. NEVER change those settings from "North America General Purpose 2". Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 Im not finding that option under settings. Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 If I try yo load a different setting I get an empty folder. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2018 Share Posted September 16, 2018 It's in this pull-down menu: Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 I did there are no other options Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 (edited) Edited September 16, 2018 by Barry685 Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2018 Share Posted September 16, 2018 Holy mackerel! Something went badly wrong with your install. This issue alone isn't enough to warrant a complete reinstall, but you should certainly keep an eye out for other missing features. Let's fix this manually. Under "Color Management Policies", all three should be set to "Preserve Embedded Profiles", and all the checkboxes should be turned off. All the other stuff will be ok. Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 OK How is this? Also If by any chance you have the north America "File" and you can send it to me and let me know which folder to put it into. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2018 Share Posted September 16, 2018 Yep, that'll do. The CMYK Working Space is different, but it's immaterial anyway, since you'll always use a custom profile if you ever have need to output something in CMYK mode. I don't think my NAGP2 file from CS5 would work in your version. Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 I don't ever use cmyk. I do have the ability to do my own printing but I only print Canvas if I need to. Link to comment Share on other sites More sharing options...
Barry685 Posted September 16, 2018 Author Share Posted September 16, 2018 I could do try to do another install without uninstalling? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2018 Share Posted September 16, 2018 30 minutes ago, Barry685 said: I don't ever use cmyk. Never say never. It might come up at some stage. And if it does, make sure you consult me about the CMYK workflow. 29 minutes ago, Barry685 said: I could do try to do another install without uninstalling? I don't know, sorry. Link to comment Share on other sites More sharing options...
Barry685 Posted September 17, 2018 Author Share Posted September 17, 2018 I fixed it. I have another pc with PS installed that was working properly. I found the directory that has the files and copied them into the problem pc. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 17, 2018 Share Posted September 17, 2018 Brilliant. Link to comment Share on other sites More sharing options...
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