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Posted

Hi Damien, 

Today while going through photos I began receiving an error message that said: 
"An unrecoverable error occurred while accessing the scratch disk. 
This is usually caused by a corrupted disk format or a hardware  problem such as a failing disk drive or bad cable.
Photoshop will now exit."
Photoshop then closes, and I lose whatever work I was doing. 
This just started today and has happened 3 times. I  use photoshop CC, and I have an ASUS laptop. Any ideas? 

Thanks, 
- Carly 

Posted

I have a PC laptop running windows 10 and Photoshop CC. It is under 2 years old, and has 16GB of RAM. Its hard drive has 3.23GB free out of 118GB. The last time I shut down was earlier today. I have never run a cleanup program.

I have no idea how I only have 3.23 GB free, I frequently delete things that I haven't been using. No idea what on earth is taking up all that space. 

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