Jodie Williams Posted March 31, 2019 Share Posted March 31, 2019 I am having an issue with the star rating and labels no longer functioning in Bridge CC 2019. I have been using this function without any issue's, not sure if an update has caused the problem. I can no longer use the star rating on my images by pressing a 1-5 number, using the mouse over the star rating in the raw image or using the label tab. I have checked adobe for a fix and added the scripts as advised, this hasn't worked. I have also uninstalled and reinstalled bridge and photoshop and still have no ratings and labels. Link to comment Share on other sites More sharing options...
Damien Symonds Posted March 31, 2019 Share Posted March 31, 2019 I'm so sorry Jodie, I have no idea. Nobody else has mentioned this as a problem. Are all the ratings gone from your older images too, or are they still there ok? Link to comment Share on other sites More sharing options...
Jodie Williams Posted March 31, 2019 Author Share Posted March 31, 2019 All my previous ratings are still there. Link to comment Share on other sites More sharing options...
Jodie Williams Posted March 31, 2019 Author Share Posted March 31, 2019 Also, the image rotation is no longer available Link to comment Share on other sites More sharing options...
Damien Symonds Posted March 31, 2019 Share Posted March 31, 2019 12 minutes ago, Jodie Williams said: All my previous ratings are still there. And can you change those ratings? If something is a 5, can you make it a 4, or whatever? Link to comment Share on other sites More sharing options...
Jodie Williams Posted March 31, 2019 Author Share Posted March 31, 2019 I have done that too, still not working. Trying to get help from Adobe and looking at installing an earlier version of Bridge cc to see if that will fix it, seems to be a bug in the last update 1 Link to comment Share on other sites More sharing options...
Jodie Williams Posted April 2, 2019 Author Share Posted April 2, 2019 An update, Loaded earlier version of Bridge CC 9.0 instead if 9.01and still has not fixed the problem. I can rate one image through the Lable menu then the rest of the images are read-only. adobe is of no help. I should have never updated from CS5, never had any issues at all. going to try Bridge CC 2018 Link to comment Share on other sites More sharing options...
Jodie Williams Posted April 2, 2019 Author Share Posted April 2, 2019 Just found a fix for anyone else that is or may have this issue in the future. When stating up Bridge press CTRL ALT + SHIFT and tick all the boxes to reset the preferences. I now have my features back. 1 Link to comment Share on other sites More sharing options...
Karyn Posted November 2, 2022 Share Posted November 2, 2022 Jodie, thanks so much. I just had this exact problem and your fix worked 😀 1 Link to comment Share on other sites More sharing options...
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