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Photos look dull when client uploads them


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I am having an issue when clients up load their photos and post online being faded and dull. I have PS set to sRGB color space so I'm confused as to why this is happening. 
When I post on my end they look fine. What am I missing?

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Thank you so much! This is exactly what I was looking for but couldn't remember where to find it! Now when I open files such a jpegs that were edited previously with the wrong color space, I would need to open them in ACR and change the settings correct?

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