Bridge 2019

[sla453]

Hi Damien,

I've just updated to Bridge 2019 and all portrait images taken on my camera now transfer to computer in landscape orientation, whereas before, any images taken in portrait stayed in portrait automatically...!!  Any ideas??  

[Damien Symonds]

Oh, somebody else reported this problem too.

What about when you open them into ACR?  Still landscape?

[sla453]

Yeah - they stay in landscape orientation rather than automatically reverting to portrait - even in ACR.. Obviously, I can rotate them manually but it's a 'pita' when you have a few.. 

[Damien Symonds]

What about older photos that used to be ok?  Are they still ok, or have they rotated now too?

[sla453]

It seems that previous photos are ok..!  Weird...  Could it be a camera setting thing (although no settings have changed in my camera)..??

[Damien Symonds]

Did you actually import the photos using Bridge?  Or just copy them from card to hard drive then browse them with Bridge afterwards?

[sla453]

I've always used (for years) Canon's own image transfer software, but only had this issue since updating to Bridge 2019 recently..

 

[Damien Symonds]

This is unlikely to be because of a Bridge update.  It seems more likely to be because of an ACR update.  Either way, it's annoying.

5 hours ago, sla453 said:

I've always used (for years) Canon's own image transfer software, but only had this issue since updating to Bridge 2019 recently..

Can you try it without anything?