Blurry after calibration & error?

[SharonMHall]

So I just calibrated my new monitor Asus PA249 with Spyder 4 Elite.  First of all, I got an error saying  there was a problem creating the profile, and then it finished with  your profile has been created.  So I don't know if it's profiled or not.

But the bigger concern is that everything seems blurry.  Could that happen during calibration or do I need new glasses?

 

[Damien Symonds]

Your profile says you have a Mac.  What kind of Mac?

[SharonMHall]

Mack desktop

[Damien Symonds]

May I have more information?  A link to details about it, perhaps?  Or at least a photo?

[SharonMHall]

[Damien Symonds]

Oh gosh, that's REALLY old.  It's possible that its graphics card doesn't support a sufficiently high resolution for your new screen.

Did you notice the blurriness when you first plugged it in, or did it only appear after calibration?

I'd still like to see a photo of the computer, if I may.

[SharonMHall]

It is old, but it was rebuilt when I bought it a few years ago.   It just came back from the shop a week ago with a new SSD.  Ran diagnostics and it got a clean bill of health from a mac shop.

Here's the front.  Do you need to see the back?

Good Question about when it seemed blurry.  It seemed different after calibration.  The monitor is a new (refurbished) from Asus as my other went down under warranty.  First calibration for this monitor.

 

 

[Damien Symonds]

14 minutes ago, SharonMHall said:

 The monitor is a new (refurbished) from Asus as my other went down under warranty.  First calibration for this monitor.

Was the previous one exactly the same model?

[SharonMHall]

Not quite.  This is PA249 the other was PA249Q.  Not sure what the difference is

[Damien Symonds]

I can't find any reference on google to a plain PA249.  Are you sure about those specs?

[SharonMHall]

That's what it says in the computer.  I'm going to look through some emails though to see what I can find about the replacement. 

[Damien Symonds]

No, that's ok.  Can you click on the "Displays Preferences" button, then show me a screenshot?

[SharonMHall]

ok, sorry, I couldn't find anything either.  The "about" says PA249. 

 

The RMA email says it's the:    AS PA248Q BK/ZBD/6MS/NA

https://www.asus.com/us/Monitors/PA248Q/

[SharonMHall]

Crap, hang on.  Something is odd.  OK, this is interesting.  THere is a sticker over the original model # and info.  Need to dig a bit more.

 

[SharonMHall]

Seems to be the PA249Q version according to the serial number.  When I calibrate it, it just says PA249

Images:

Peeled off serial number.

Display Preferences p. 1&2

[Damien Symonds]

34 minutes ago, SharonMHall said:

This is what I was looking for, and it should be fine.  So that doesn't help us.

Have you noticed if the "blurriness" is better or worse in some programs than others?

(By the way, at about this point, it'll be tempting for you to start questioning your own sanity, and wondering whether it really is blurry or not.  Keep trusting your initial instinct - if you think it's blurry, it is.)

[SharonMHall]

ok, thanks for your help.  I will ask my husband what he sees.  Probably recalibrate.  As soon as the message popped up I thought, "This is blurry."

[Damien Symonds]

It's so weird, because I'm not aware of any way that calibration can interfere with the resolution/sharpness of a screen.  It must be a coincidence.

Anyway, let me know about other programs.