Sheree Tompkins Posted April 7, 2020 Share Posted April 7, 2020 Greetings, My son in law helped me build a nice computer with a dedicated graphics card for my use with Photoshop. I calibrated my monitor with my Spyder Pro4 and it seemed to go well. However, when the computer starts up, I get a notice that the color profile was not saved to the graphics card. Please forgive my ignorance but having a dedicated graphics card is new to me. I'm hoping someone can help me figure out what I need to do to save the color profile to the graphics card? Please and Thank you. Link to comment Share on other sites More sharing options...
Brian Posted April 7, 2020 Share Posted April 7, 2020 After the calibration routine, the color profile is created and saved on your HD. So Windows isn’t loading the profile when it boots? Also, the Spyder4 series is quite old by technological standards, and it a good idea to make sure you are using the latest version of the calibration software. Also, which Operating System are you running? Could you fill this out for us? Details about your Computer’s Health Link to comment Share on other sites More sharing options...
Sheree Tompkins Posted April 7, 2020 Author Share Posted April 7, 2020 Well, I'm not sure if it's loading on Windows, I think it is but it's not loading in the graphics card. I really wasn't aware it needed to be there until I saw the notice. I have a PC desktop running Windows 10 and Photoshop 2020. It is less than 1 month old, and has 16GB of RAM. Its hard drive has 867GB free out of 930GB. The last time I shut down was just before posting this thread. I have never run a cleanup program. Link to comment Share on other sites More sharing options...
Sheree Tompkins Posted April 7, 2020 Author Share Posted April 7, 2020 Not sure if it matters to you or not but my graphics card is a Geforce RTX 2060 with 6GB on board memory. Link to comment Share on other sites More sharing options...
Brian Posted April 8, 2020 Share Posted April 8, 2020 A monitor profile does not "LOAD" on a graphics card. It's just a profile that Windows loads & uses. For clarification, if a profile truly "loaded" on a graphics card, you could take that card out of your computer and install it into another one and that profile would still be intact. This doesn't happen; it does not work that way. The profile that the calibration software creates is stored on your hard drive and when Windows boots up, it's supposed to load that calibration profile. So if it's not, we need to figure out why Windows isn't loading the profile and not why it's not being "stored on the video card" because it won't.@Damien Symonds: Calibration is more your thing. Could you help out? Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 8, 2020 Share Posted April 8, 2020 Sorry I missed this. I'd suggested to Sheree that she try using the "DisplayProfile" app that I mentioned in this article. Also, I reckon it would be a good idea to simply recalibrate, before searching for complicated causes and solutions. Link to comment Share on other sites More sharing options...
Sheree Tompkins Posted April 8, 2020 Author Share Posted April 8, 2020 Was looking around this morning before recalibrating my screen and I found the Spyder Utility. I opened it and this is what I found. Apparently everything took as it should and it was installed to the video card. Not sure if it's referring to the graphics card or the video card on the motherboard but as long as it's happy, that's all that matters. Next is to see if photos are matching the monitor. Attached is the utility log. Link to comment Share on other sites More sharing options...
Brian Posted April 8, 2020 Share Posted April 8, 2020 Ok, so I can see where it says “Installed”l into the video card.” Interesting. I’ve only calibrated my Mac. So do your test prints match your screen? Also, it’s possible that any video card utility software gets in the way of the profile. Link to comment Share on other sites More sharing options...
Sheree Tompkins Posted April 8, 2020 Author Share Posted April 8, 2020 I haven't compared yet but I will report back once I do. 1 Link to comment Share on other sites More sharing options...
Sheree Tompkins Posted May 11, 2020 Author Share Posted May 11, 2020 Prints match after calibrating following Damien's instructions. I'm a happy camper now! :) 2 Link to comment Share on other sites More sharing options...
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