Pat Posted July 6, 2016 Share Posted July 6, 2016 Brian, I don't think my color profile is loading. I use Spyder4Elite 4.5.4. I've calibrated numerous times, but the before and after view is the same (using "switch" option available after calibrating to see the change). Also, when I go to plot the results, the profile doesn't show in the drop down window. My whites on my screen are really blue/white. My calibration prints match on some colors, but the whites are off, and the blues are way off. When I go to the control panel and look at the profile, it is there, and is set as the default. Any ideas? Is NVIDIA causing a problem? (I blame it for everything!) Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 Try this. Link to comment Share on other sites More sharing options...
Pat Posted July 6, 2016 Author Share Posted July 6, 2016 Thanks, Damien. I just downloaded and followed those instructions. (Your wacky yellow colors really make my blue screen BLUE when I toggle back). I just don't think my screen is calibrating correctly. I have a bunch of old profiles (yeah, yeah - I know :). I can toggle between today's profile and prior profiles, and there is a huge, huge difference. I don't mind upgrading to the current version, or a different calibration tool, if that would help. My version doesn't support the option of match prints. But I feel like there may be an underlying issue that may exist with any tool. Another thought - maybe it is my monitor. It's years old, Dell 2407WFP. However, if it is the monitor, would old profiles look okay? I'm not sure that makes sense. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 Is there another computer in the house you can try calibrating with the Spyder? To see if it is, in fact, faulty? Link to comment Share on other sites More sharing options...
Pat Posted July 6, 2016 Author Share Posted July 6, 2016 No, but when I get home from work today, I'll disconnect my laptop from the monitor and calibrate it. I also had the thought that maybe the Spyder4 gadget isn't working. I have toggled my laptop calibration this week, and when I click "switch" I see no difference there either. It is also very, very bluish white. So this leads me to believe that it might be the calibrator. 1 Link to comment Share on other sites More sharing options...
Brian Posted July 6, 2016 Share Posted July 6, 2016 Have you upgraded to Windows 10 lately? Has anything changed on the laptop? Driver updates that you are aware of? Link to comment Share on other sites More sharing options...
Pat Posted July 7, 2016 Author Share Posted July 7, 2016 (edited) Hi, Brian. I've been on Windows 10 for a long time, and nothing new that I'm aware of. But I'm not entirely sure when the problem started. I haven't been editing images for a while, so haven't calibrated in a few months. I just uinstalled NVIDIA - I'm blaming it because it has caused issues in the past with Photoshop, so it was the first to come to mind. I uninstalled it and ran through the calibration process. My monitor looked good (not blue). However, still nothing in the drop-down box where you compare to others. And as soon as I hit "quit" on the Spyder screen, the monitor reverted to bluish-white. Can I just say I am frustrated. I mean really frustrated!! I've set options in the control panel to use my color profiles and allow windows to load them. (two different check boxes I found somewhere in my google search). I'm pretty certain this is a software issue, but I'm going to install and calibrate my work laptop, and see what happens. Well, maybe I won't install on my work laptop. I get an error that it can't write a dll. I need a glass of wine. Or more. Edited July 7, 2016 by Pat Link to comment Share on other sites More sharing options...
Pat Posted July 7, 2016 Author Share Posted July 7, 2016 Okay, I installed on my son's laptop and successfully calibrated. At the end where it asked what profile to graph, the profile I created was in the drop down box. On my laptop, there is nothing in the drop down. However, I do see my profile in DisplayProfile that Damien had me try. It's there - but bluish/white when I click it. So the good news is that my Spyder4 is working. The bad news is that it isn't a problem with the Spyder4. Link to comment Share on other sites More sharing options...
Pat Posted July 7, 2016 Author Share Posted July 7, 2016 Oh - and what is interesting is that I can launch the software, take the shortcut to SpyderProof, and my calibrated profile is applied - screen looks great. I click quit, and right back to blue/white. Link to comment Share on other sites More sharing options...
Pat Posted July 7, 2016 Author Share Posted July 7, 2016 Sorry - so many posts. I'm going to uninstall the Spyder4 software, reinstall, and see if that solves the issue. Link to comment Share on other sites More sharing options...
Pat Posted July 7, 2016 Author Share Posted July 7, 2016 Oh my gosh. That did not fix the issue. Same symptoms - color looks great when I get to finish, but the profile isn't in the drop down box for graphing, and screen reverts to bluish white when I click quit. Enough for one night. I'm not sure what to try next. I've done everything I can think of. Link to comment Share on other sites More sharing options...
Brian Posted July 7, 2016 Share Posted July 7, 2016 Hmm...something could have updated without you knowing. Microsoft is forcing auto-updates now more than ever. Laptops are also a pain in the arse when it comes to monitor profiles. Even though the Spyder is working, it is quite possible that the software has a glitch. It could also be the NVIDIA drivers. What I would do is un-install the Spyder4 Elite Software. Reboot. Then download the new Sypder4 Elite Version 4.5.8 software. It seems they came out with an update and your version is outdated. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 7, 2016 Share Posted July 7, 2016 When you uninstall, make sure you do it thoroughly. 1 Link to comment Share on other sites More sharing options...
Pat Posted July 7, 2016 Author Share Posted July 7, 2016 Damien, Brian - thank you both. I'll try again when I get home from work this evening. Link to comment Share on other sites More sharing options...
Pat Posted July 8, 2016 Author Share Posted July 8, 2016 Well none of that worked. Brian, the 4.5.8 version is the Mac version. Windows is still 4.5.4, which is what I have. I went ahead and downloaded and installed from the download rather than the disk, just because you never know. I uinstalled, deleted the Datacolor folder, rebooted, and reinstalled. Same issue. I wonder if there are some registry settings that need to be wiped clean. I'm going to see if I can contact DataColor support. Link to comment Share on other sites More sharing options...
Samantha LaRue Posted July 8, 2016 Share Posted July 8, 2016 11 hours ago, Pat said: Well none of that worked. Brian, the 4.5.8 version is the Mac version. Windows is still 4.5.4, which is what I have. I went ahead and downloaded and installed from the download rather than the disk, just because you never know. I uinstalled, deleted the Datacolor folder, rebooted, and reinstalled. Same issue. I wonder if there are some registry settings that need to be wiped clean. I'm going to see if I can contact DataColor support. You are not the first person to report this in the recent weeks. At least the third I've seen. I'm going to go pull up the other posts and see if I can find similarities. I think they may all be PC users at least. Hmm, so the one I was thinking of was a Mac user. And the other 2 were slightly different issues. And then I found a 4th, but her toggle wasn't working when she flicked between profiles. Link to comment Share on other sites More sharing options...
Pat Posted July 8, 2016 Author Share Posted July 8, 2016 Thanks for checking, Samantha. As long as I live the Syder software open on the SpyderTune page, my profile is loaded. So at least I do have a workaround that will allow me to continue my editing work. When I hear back from DataColor, I'll post the results, just in case it helps anyone else at some point. 2 Link to comment Share on other sites More sharing options...
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