Snook Posted July 6, 2016 Share Posted July 6, 2016 I've been working on a logo for someone in PS and both of my psd files have turned completely white and I can't work out what on earth has happened or how to fix it. I've tried googling but it keeps coming up with turning it black and white, not just totally white. I tried closing one file and reopening it without saving it first, in case it was a glitch, but it opened completely white. What on earth have I done????? Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 All other files are ok? It's just these two? Link to comment Share on other sites More sharing options...
Snook Posted July 6, 2016 Author Share Posted July 6, 2016 At this stage it's just these two. I have one other that was open at the same time that hasn't done it and I just opened a psd I hadn't been working on today and that's fine too. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 When you save them, then check their file size on your hard drive, does it seem ok? As big as they should be? Can you send me one? Link to comment Share on other sites More sharing options...
Snook Posted July 6, 2016 Author Share Posted July 6, 2016 The files look like the sort of size I'd expect but the tug previews in a weird colour and not the colours it should be. I'll send you a file now. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 Not white to me. Looks fine. You've restarted your computer, I trust? Link to comment Share on other sites More sharing options...
Snook Posted July 6, 2016 Author Share Posted July 6, 2016 Noooooo.. lol. I was too scared of trashing the files somehow.. I shall do that now. Link to comment Share on other sites More sharing options...
Snook Posted July 6, 2016 Author Share Posted July 6, 2016 Crisis over! Rebooting has fixed it. Sorry I didn't do that before bothering you! 1 Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 Can you do this for me? Link to comment Share on other sites More sharing options...
Snook Posted July 6, 2016 Author Share Posted July 6, 2016 I have a Mac desktop running El Capitan and Photoshop CC. It is under 2 years old, and has 8GB of RAM. Its hard drive has 438.58GB free out of 99.03GB. The last time I shut down was just before posting this three (although before that it was a few days). I run a cleanup program about once a month. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2016 Share Posted July 6, 2016 3 minutes ago, Snook said: Its hard drive has 438.58GB free out of 99.03GB. Typo? 4 minutes ago, Snook said: (although before that it was a few days) Do I need to slap you for this, or have you already done it? Link to comment Share on other sites More sharing options...
Snook Posted July 6, 2016 Author Share Posted July 6, 2016 Yes, typo.. lol.. That should be 999.03GB. I've already done it but I'll accept a second slap from you for my slackness and stupidity. 1 Link to comment Share on other sites More sharing options...
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