Rae Posted December 24, 2020 Share Posted December 24, 2020 Please help! My prints look desaturated and have a slight sludgy look to them. I have calibrated several times, following your instructions, using SpyderX Elite. I have obtained the soft proofing profile from my lab and the only thing that does make a difference is if I tick the "simulate paper colour" when looking in Proof Setup. This does show me a slightly desaturated image. I have tried redoing everything from the start but clearly I have made an error somewhere, but I can't find out what or where. Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 24, 2020 Share Posted December 24, 2020 Hi Rae, is this a recent problem, or have your prints always looked like this for as long as you can remember? Link to comment Share on other sites More sharing options...
Rae Posted December 24, 2020 Author Share Posted December 24, 2020 Thanks - wasn't expecting a reply on Christmas Eve! This problem has started since I switched from a Dell PC to a Mac. Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 24, 2020 Share Posted December 24, 2020 Ok, so if you compare some prints from back when you had the Dell (and you know they matched the Dell) they don't match the Mac? Link to comment Share on other sites More sharing options...
Rae Posted December 24, 2020 Author Share Posted December 24, 2020 They do match. Possibly the prints are fractionally darker bit it is minuscule. The colours all look fine. Link to comment Share on other sites More sharing options...
Rae Posted December 24, 2020 Author Share Posted December 24, 2020 The other change, (not sure if this is of relevance) is that I have gone from using PSE to Photoshop 2021. Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 24, 2020 Share Posted December 24, 2020 22 minutes ago, Rae said: They do match. Possibly the prints are fractionally darker bit it is minuscule. The colours all look fine. Whoa. Then this can't be a problem at your end, surely? Have you changed labs, or is it still the same lab? 15 minutes ago, Rae said: The other change, (not sure if this is of relevance) is that I have gone from using PSE to Photoshop 2021. Can you double-check that Photoshop's Color Settings are on "North America General Purpose 2" the way they should be? Link to comment Share on other sites More sharing options...
Rae Posted December 24, 2020 Author Share Posted December 24, 2020 I'm using the same lab. Pretty sure it's something I've done as a canvas from a different printer also came back looking a bit desaturated. Just checked the colour settings and it was set to 'untitled'. I have now changed it to North America General Purpose 2' Link to comment Share on other sites More sharing options...
Rae Posted December 24, 2020 Author Share Posted December 24, 2020 This is how it was before I changed it as per your instructions. Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 24, 2020 Share Posted December 24, 2020 That won't account for printing problems, but it shouldn't be like that. Make sure you put it back to NAGP2. Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 24, 2020 Share Posted December 24, 2020 1 hour ago, Rae said: I'm using the same lab. And it's definitely the same paper? Link to comment Share on other sites More sharing options...
Rae Posted December 24, 2020 Author Share Posted December 24, 2020 Definitely the same paper. I can't help thinking it's something I've done either in the setting up of the Mac or Photoshop as I had a canvas come back from a completely different supplier that was a bit desaturated. Do you think I should reset everything and start again? Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 24, 2020 Share Posted December 24, 2020 Do you mind opening one of the older photos (that matches the screen) in Photoshop and showing me a screenshot of your screen? Then do the same with one of the newer photos? Link to comment Share on other sites More sharing options...
Rae Posted December 26, 2020 Author Share Posted December 26, 2020 Older photo Newer photo Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 26, 2020 Share Posted December 26, 2020 I can see absolutely nothing to suggest they would print differently. I reckon it's time to test a new lab. Link to comment Share on other sites More sharing options...
Rae Posted December 26, 2020 Author Share Posted December 26, 2020 Thank you Damien. As soon as the UK labs are open I'll try a new one. Link to comment Share on other sites More sharing options...
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