Snook Posted February 6, 2016 Share Posted February 6, 2016 Hey Damien and co. I've just tried to use my clone stamp tool for the first time since resetting my PS preferences to fix a different problem and it's not working and I can't work out why. I've searched the AD FB group and can't find an answer. I've attached a screen shot of my workspace with the clone stamp tool selected. Thanks! Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 6, 2016 Share Posted February 6, 2016 You don't have any pixel layers tucked into those two groups above your clone layer, do you? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 No, I don't. I've kept trying with it and now it will clone but when I sample an area and then try to clone, it's only cloning like it's set to a fine pen kind of hardness and width, even though I have a soft brush selected. Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 6, 2016 Share Posted February 6, 2016 And you've restarted your computer, I trust? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 I also just tried using the healing brush on the background layer and that's not working at all either. No, I haven't restarted my computer because I only just turned it on before I opened PS. Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 6, 2016 Share Posted February 6, 2016 (PS: you must always have your document profile indicator turned on, to make sure you don't have bigger problems with your color space. And you should always do your cloning work, along with all other pixel edits, below your adjustment layers, not on top.) Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 6, 2016 Share Posted February 6, 2016 Fill this out for us, please? It may be a computer health issue, or you may just need to reset your tools. Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 6, 2016 Share Posted February 6, 2016 6 minutes ago, Snook said: No, I don't. I've kept trying with it and now it will clone but when I sample an area and then try to clone, it's only cloning like it's set to a fine pen kind of hardness and width, even though I have a soft brush selected. Basic question: you've tried increasing your clone brush size, right? 2 minutes ago, Snook said: I also just tried using the healing brush on the background layer and that's not working at all either. What do you mean by "not working at all" -- what happens when you try? And again, any pixel layers above your background layer? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 I've turned on the document profile indicator and am in sRGB. I have a Mac desktop running El Capitan and Photoshop CC. It is under 12 months old, and has 8GB of RAM. Its hard drive has 465.95GB free out of 999.03GB. The last time I shut down was earlier today. I run a cleanup program about once a week. Yes, I know I should do my cloning before my adjustment layers but I didn't. Yes, I've tried increasing the brush size and it clones a larger area but still much smaller than the brush size and it's very hard, unlike when I cloned prior to reset my PS preferences. No there are no pixel layers above my background layer and by not working at all, I mean that I click on the spot I want to heal and nothing happens. Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 6, 2016 Share Posted February 6, 2016 Next thing I'd try would be to reset your tools. It's here in PS CC, and I think in most other recent versions of PS: Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 I've just reset them and it's still doing the same thing. I'll try restarting in case that's why the reset hasn't changed anything. Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 6, 2016 Share Posted February 6, 2016 Is it only this photo the tool won't work on? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 I've restarted my computer and I've run a clean up with Clean My Mac since it was almost due to be done anyway and there's no change. The healing tool isn't working and the clone stamp is still doing the same thing. No, it's happening on multiple photos. Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 6, 2016 Share Posted February 6, 2016 And is it also doing it if you try cloning on a duplicate of the Background layer, rather than a blank layer? I'm just trying to narrow things down, you know. Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 Yep, it's the same on a duplicate of the background layer. I appreciate your help. Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 6, 2016 Share Posted February 6, 2016 But you can paint on that layer with the brush tool ok? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 Yes, the brush works normally if I just try and paint on either a duplicate of the background or a blank layer. Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 6, 2016 Share Posted February 6, 2016 Great. So can you show me another screenshot, of you attempting to clone on a duplicate of the Background layer of an image. Make sure there are no other layers in the image, only the Background and the duplicate. Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 I've just done random cloning on a fresh image so you can see what is happening. I've circled where I've tried to clone people's faces on to the building (obviously not my aim but it's easier to see than proper cloning) and written the brush size. On both spots I only applied the brush one time but brushed back and forth over a small area to build up the cloning a bit. Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 6, 2016 Share Posted February 6, 2016 OH! Are you using a mouse or a tablet? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 Tablet. I just tried it with a mouse and both clone stamp and healing tool are working properly, so it must be the tablet settings! You're a clever, clever man, Damien Symonds. 2 Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 Wheeeee! I'm sorted. Thank you so much! Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 6, 2016 Share Posted February 6, 2016 Just now, Snook said: Wheeeee! I'm sorted. Thank you so much! Yay! What was the solution? Link to comment Share on other sites More sharing options...
Snook Posted February 6, 2016 Author Share Posted February 6, 2016 I had to google how to do it but I went in to my brush settings and checked the box for Shape Dynamics and locked it on with all the options set to off, because I don't like my pen being pressure sensitive. It's fixed both the clone stamp and the healing tool. :-) 2 Link to comment Share on other sites More sharing options...
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