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Posted

Ok! So with the images that I been struggling to send the correct way, is the reason why the upload could Jpeg be an issue?

Screen Shot 2021-09-09 at 12.03.45 AM.png

Posted

LOL! Ok but the image of the adult lady wasn't a concern of mines, more so the group image that I struggle with the focus.  However all those images are in Jpeg format and the adult lady and the child are in Tiff files.

Posted

VERY MUCH SO!! LOL! Since this image was able to be full screen it was a breeze honestly but with the other image I struggled because of the file size to achieve what you were looking for!

Posted

No what do I change my settings back to🤔 its still on the w700px h700px. 

I was just about to say what about the family lol... No I haven't

Posted
3 minutes ago, Kristie3 said:

No what do I change my settings back to🤔 its still on the w700px h700px.

Leave it on that.

3 minutes ago, Kristie3 said:

I was just about to say what about the family lol... No I haven't

Well, go and find them now.

Posted

Hey, so I found the file it is under DNG but when I tried to upload it its says -200 with an error and unable to let me send, so I send this shot so you can see I was able to accomplish it!!!!

Screen Shot 2021-09-09 at 12.52.47 AM.png

Posted

 I didn't do it ...WE DID IT!🥰🥰 But the client was unable to print a wall portrait because it was out of focus and very soft.  I tried to have someone assist me and they told me that I would have to retake the session due to poor quality. 

Posted
Just now, Kristie3 said:

But the client was unable to print a wall portrait because it was out of focus and very soft.

That's because you sent them those stupid tiny jpeg files!

  • Like 1
Posted
3 minutes ago, Kristie3 said:

they told me that I would have to retake the session due to poor quality. 

This is definitely not true, I'm pleased to say.  Your photos are great.

Edit them properly, then give the full-resolution jpeg files to the client, and they'll be able to print them as big as a factory wall if they like.

  • Like 1
Posted

The original files needed to be put in PS as I needed to expand the background.  I friend of mines did it for me as I didn't know anything about photoshop. 

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