pc running slow since cc installed

[Stacey Sedgman]

Hi Brian,

 

I have an asus laptop less than a year old. I had cs5.5 installed and it ran with no issues and was fast too. Fast forward to downloading cc and its running so slowly it may as well be backward. I uninstalled cs5.5 and all associated programs (bridge and creative suite). Where do I start looking for what might be making this happen? Its driving me nuts.

[Damien Symonds]

While you're waiting for Brian, can you do this for him?

[Stacey Sedgman]

Sure can:

 

I have a PC laptop running windows 8.1 and Photoshop CC. It is under 2 years old, and has 12GB of RAM. Its hard drive has 150GB free out of 372GB. The last time I shut down was earlier today. I have never run a cleanup program.

[Brian]

150GB Free, that's your primary problem. Windows 8.1 can also be a royal pain in the ass, so make sure your Windows Updates are current. I'd try a program like using the free version of CCleaner and see if you can free up any space.

[Stacey Sedgman]

Can I ask why 150GB is bad? Thats almost half of the hardrive free? There's a second one that is 333GB free of 537GB. So one for C drive and on for a data drive. What should it be?

[Brian]

Scratch Disks. Temporary cache files, etc. As you use PS, it utilizes space on the HD for performance. In addition, the fuller the HD is, performance takes a hit. What I would do is move your data files over to the D: Drive and leave the C: drive for the Operating System and programs. That's why you have two hard drives in your laptop.  

[Stacey Sedgman]

All data is on data and c drive is purely program files so i'll run the cleaner and see what it does. Thanks Brian

[Brian]

It is also possible that some sort of Windows update came through or some other update with PS, and that's the reason for your issues. So yes, run a cleaner program and see what it does for you. Good Luck!