X-rite i1 Display

[Perli halpern]

Hi

I have not calibrated for a while now and my xrite is not connecting and coming up with the following message as seen on the attachment.

Am i supposed to update? Please can you advise.

Thank you very much

[Damien Symonds]

Yep, do exactly what it says.  Head to the Calibrite website to get the new software from there.

[Perli halpern]

Thank you - I did that. It is only showing a demo version and it is very different from the last version like in your tutorial.

Any advice of this?

Thank you

[Damien Symonds]

Are you sure you've got the device plugged in to your computer?  It usually shows "Demo" until you do.

Regarding tutorials, see if it matches this one: https://ask.damiensymonds.net/topic/58525-ccdp-m01/

[Perli halpern]

Thank you - Yes it is plugged in but it is not lighting up which i guess it means it is not working. I hear a noise when i plug in, is it something that can break? So strange.

If i need to purchase a new one, what is recommended now? Or how about a Benq monitor?

 

Thanks again.

[Damien Symonds]

Hang on, have you tried plugging it in to a different USB port?  Or a different computer entirely?  Let's not run out and buy a new calibrator straight away.

[Perli halpern]

Tried all my usb ports. Not on another computer but  my usb ports are working for everything else

[Damien Symonds]

Darn