Bridge update: Photoshop missing under "tools"

[ToniM]

Hi! I recently updated bridge (cc 2017 I think - forgive me I'm not at home right now to double check). (I use a Mac desktop). I have a folder full of raw processed images I want to save as jpegs and I normally select them all in bridge then  use Tools>Photoshop>Image Processor.

however "photoshop" is no longer listed under tools! Am I missing something? 

Thank you!

toni

[Damien Symonds]

I'm pretty sure @Channon had this problem too.  I'll go searching ...

[Damien Symonds]

Alas, no joy for Channon as far as I know.

I've been googling, as I assume you have too.  Some people suggest a full reinstall (painful!) while others say it didn't work.  Interestingly, it's a problem that dates back many years.

This seems promising, but I don't know if it will work for CC.

[ToniM]

I poked around online and here and didn't come up with anything. Thank you. Unfortunately it is photos of my husband's recently deceased grandmother, so I'm eager to resolve the issue quickly in time for the memorial service.

[Damien Symonds]

Did you see this one?

[ToniM]

Yikes. Ugh. I just got lucky eh? 

Ill let you know if/when i get it to work

[Damien Symonds]

Just to check, you still have Image Processor inside Photoshop itself, right?  In the File menu?

[Damien Symonds]

Also check this (the startup scripts preferences thing)

[ToniM]

34 minutes ago, Damien Symonds said:

Just to check, you still have Image Processor inside Photoshop itself, right?  In the File menu?

yes

[Damien Symonds]

Ok, at least you have that as a workaround until the other is fixed.

[ToniM]

10 hours ago, Damien Symonds said:

Did you see this one?

can't find what they're talking about -- maybe too old of a version?

[ToniM]

10 hours ago, Damien Symonds said:

Alas, no joy for Channon as far as I know.

I've been googling, as I assume you have too.  Some people suggest a full reinstall (painful!) while others say it didn't work.  Interestingly, it's a problem that dates back many years.

This seems promising, but I don't know if it will work for CC.

no dice

[ToniM]

SUCCESS!

I realized I hadn't updated Photoshop CC -- so I did that and restarted the computer, and it appeared!

[Damien Symonds]

Huh.  That was easy!

[ToniM]

1 hour ago, Damien Symonds said:

Huh.  That was easy!

yeah -- sorry about that! 

Glad it got me back in the loop with your website though! =)

[Damien Symonds]

Please consider renewing the Raw Class.  It's completely overhauled and updated, and heaps better than before.  And as a previous participant, very cheap for you.

Also, I assume you've seen this?