DonnaColoradoY Posted January 4, 2017 Share Posted January 4, 2017 I had a client print this photo (5x7) and complain that the photo is not crisp. Is she right? She has complained about something on almost all the photos. Sanity check please. Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 4, 2017 Share Posted January 4, 2017 http://ask.damiensymonds.net/topic/131-read-this-first-posting-guidelines/ Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 4, 2017 Share Posted January 4, 2017 This photo suggests that you haven't read the Raw Class that you signed up for months and months ago. Please don't wait any longer to do so. Also, please read this if you haven't already. Link to comment Share on other sites More sharing options...
DonnaColoradoY Posted January 4, 2017 Author Share Posted January 4, 2017 I know. It is on my list of NY resolutions and I plan on doing it ASAP. I have never had any complaints before this but I realize I need to do it. Photo details: ISO400, 97mm, 7.1, 1/200 Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 4, 2017 Share Posted January 4, 2017 Oh gee, you have a REALLY serious problem with your colour space. Fix it here. Which brings me to the next question - have you seen the print she's complaining about? Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 4, 2017 Share Posted January 4, 2017 Your focus is excellent, by the way. No problems there. But that's not to say you're in the clear with this issue. We need to explore other causes. Link to comment Share on other sites More sharing options...
DonnaColoradoY Posted January 4, 2017 Author Share Posted January 4, 2017 She is complaining about half of the prints for one reason or another. Color, sharpness, wanting backgrounds darker. She did provide the prints. Since the photos were taken I have re-calibrated my monitor and I think many of the photos need to be lightened a bit. But now I realize I'm having some color issues... I'm having consistency issues too. These all seem to be new problems. I do agree with her that I need to make some fixes on the color of some of the photos after looking at the prints, but others I'm at a loss as to why she wants a color change. I am going to look at your color space link tonight. Hopefully that helps. THANKS! Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 4, 2017 Share Posted January 4, 2017 After calibration, have you confirmed it against your own pro lab prints? Which lab do you use? Link to comment Share on other sites More sharing options...
DonnaColoradoY Posted January 5, 2017 Author Share Posted January 5, 2017 I use either mpix.com or nationsphotolab.com I ordered the same prints that she ordered using mpix and the look identical. I believe she used mpix also. I followed the steps for color space issues above. I was in Adobe sRGB and have never used soft proofing. Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 5, 2017 Share Posted January 5, 2017 Adobe RGB is very bad. And your 100% crop was in ProPhoto RGB, which is completely disastrous. Did you follow my troubleshooter all the way to the end, to fix the problem? Link to comment Share on other sites More sharing options...
DonnaColoradoY Posted January 5, 2017 Author Share Posted January 5, 2017 yes i did. but i sent you the crop i did before the trouble shooting. i'm also working on the raw class again Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 5, 2017 Share Posted January 5, 2017 Ok, so are you satisfied that your calibrated screen matches your pro lab prints exactly? Link to comment Share on other sites More sharing options...
DonnaColoradoY Posted January 5, 2017 Author Share Posted January 5, 2017 yes. unfortunately they look like a match. i'm about 1/2 way through RAW right now. Guess I needed this kick in the butt. Link to comment Share on other sites More sharing options...
Damien Symonds Posted January 5, 2017 Share Posted January 5, 2017 I understand why you say "unfortunately", but of course it's a good thing to have technical problems out of the way. It should only be a week or two until you have an opportunity to upgrade the Raw Class. Link to comment Share on other sites More sharing options...
DonnaColoradoY Posted January 5, 2017 Author Share Posted January 5, 2017 sounds good. i'll probably finish the raw class within the next couple of days and "practice" on the 55 photos i feel i should re-edit for clients that just placed orders. eikkk... 1 Link to comment Share on other sites More sharing options...
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