MamaMonkey

Did this in NVIDIA, but no sign of sniffer.exe in the drop down??? 

here is this - Intel is disabled

well thank goodness!  I have a useable screen now!!!  YAY!

Camera Raw Preferences shows the same error

Here is where my monitor has been plugged in 

I hope it's an easy fix!  Here is a photo of the back of my tower.  In this one the monitor is unplugged so I could get it turned enough for a good angle 

And now something awful happened.  I must have disabled my Intel display adapter because my monitor cannot be brought out of Power Save Mode (Dell u2412m).

I've tried rebooting several times.  F8, win+ctrl+shift b, ctrl alt delete, unplugging the monitor, etc 🤬🤬🤬🤬🤬🤬🤬

Hi @Brian,  Thanks for all the help!  I went to dell and there was nothing to update there.  I did go to the Studio Drivers link you provided and downloaded that.  When I go to Camera Raw Preferences the same error is there.  When I look at my Display Adapters it lists the same Intel and Nvidia as before as well... 

Hi Brian, I keep running into this error when using camera raw -GPU Graphics Acceleration not supported-, but I can't figure out how to turn it off!!!  

It's a Dell XPS 8930.  I wonder if I need to disable the Intel and only use the NVIDIA?  Both appear to be up to date... Thanks!

I have a PC desktop running Windows 10 and Photoshop 23.5.3. It is over 2 years old, and has 16GB of RAM. Its hard drive has 607GB free out of 915GB. The last time I shut down was earlier today. I run a cleanup program about once a week.  Dell XPS 8930

Hey Brian, I am currently running photoshop 23.5.3 because the update was buggy, but what is perplexing me the most is I cannot open Bridge 13.0.1, so I've reverted  back to 12.0.3.  Have you heard of anyone else having this problem? 

Hey Brian, I've started having a heck of time focusing with my Canon L 24-70 f/2.8 II.  Is it worth investing in FoCal to try to get things right???  I use a Canon 6d mark ii.  For kicks, I dug out my 12 year old nifty 50 and it was very sharp, so I'm pretty sure it's a lens issue.

Thanks!

I went ahead and ordered both!  🙊  I always learn so much no matter what I ask - I appreciate it!  I've often wondered why I didnt go Nikon right out of the gate (as of now I've invested too much $ in canon to switch, though at some point I know I'll have to go mirrorless) as I've heard it has a higher dynamic range.  Thoughts on canon vs nikon dynamic range?

On 1/18/2022 at 2:30 PM, Brian said:

No. The “fragrance” is what kills it. 
 

You need one of these instead:

 Nikon Complete Lens Cleaner Kit https://www.amazon.com/dp/B000EF3YQI/ref=cm_sw_r_cp_api_glt_i_ES7S2W56KFBTAG3Q4PWE

I highly recommend buying this:

https://www.bhphotovideo.com/c/product/546023-REG

Thank you!  I know you shoot Nikon, but these should work with any brand, correct?

Hey Brian, I've got some stubborn prints on the front of one of my lenses and my daughters glasses wipes keep calling out to me.  I just dont know if they are safe to use on camera lenses?  I've only used the microfiber clothes in the past. 

You have been very helpful Brian!  Thank you!  I did that optional update and things didn't get any worse.  They seem to be fine, but I've said that before in this journey!  LOL  If it hits the fan again I'll start with Adobe.  Thanks again!!!

should I even bother with this?

Just now, Brian said:

Call Adobe or call Dell It's not liking your video card and/or video drivers. You may need a better Graphics Card, or un-install this version of PS CC and use an older version.

Is there a place I can check for a graphics card update?  Thanks for all your help with this.  It is so frustrating!

Do I need to worry about this??? 

22 hours ago, Brian said:

Hell, I'd remove both and reboot.

Did that and everything seems to be working okay 🤞

the only thing that's running through my head right now is "Aunty Em, I'm frightened!"

Both of these or just the intel one?

what should I look under?

I clicked the check for updates and it said everythings up to date, so that part should be okay, right?  and NEVER do the optional MSFT updates, ever (I haven't -- just want to make sure I'm understanding correctly!) I'm a little scared after your story!  I'm not tech saavy enough to get it back if I get a blue screen of death 😬 You don't think it's a combo of all 3 fighting with each other (dell, microsoft and nvidia)?

When I am in the settings and search for driver I see this:

I also saw these for NVIDIA:

Which should I uninstall or am I in the wrong place completely?  Thanks for explaining all of this to me and helping me!  Not a fun way to spend a saturday! lol

Windows Update says it is up to date.  I did look at the history and noticed NVIDIA last did an update in April.

1 hour ago, Brian said:

OK, load another CMD box, run as administrator and type the following command:

DISM /Online /Cleanup-Image /ScanHealth

(actually, just copy/paste that line above to keep things simple.)

Hopefully it finds something. Otherwise it could be a hardware issue or software corruption that Windows isn't detecting. Also, have you run Windows Updates recently? If not try that. I have found that a lot of Windows Computers will behave oddly when there are several Windows Updates pending.

That found "no component store corruption detected. "  I'll check windows update now.  I thought it was sets to auto update, but I'm not 100% sure.  I'm leaning towards it being a NVIDIA issue.  When I started up my computer today I clicked on the NVIDIA settings icon on the bottom right of my screen and got this:

7 hours ago, Brian said:

Go to the Start Button, type CMD, but before you open the Command Box, click "Run as Administrator." You can also right-click on CMD.exe in the Start Menu and select "Run as Administrator."

Then when the command box appears, type:

sfc /scannow

Press Enter.

This will run the Windows System File Checker. Let it do its thing when it runs, it will take awhile.  It's a basic test and hopefully it finds something wrong and repairs them. If not, I have a few other commands.

Oh, one more thing, try disconnecting any external hard drives or other peripherals and see if the locking-up issue goes away. Isolate your computer.

sfc /scannow did not find anything.  The dell diagnostics failed to complete -  it stopped and rebooted my computer and a screen was open that said that.

Just an update- the dell diagnostic is still running (about 3 hours now)