Damien Symonds

Sorry, I'm on the other side of the world from you.  I couldn't possibly make recommendations.

Because of sharpening.  PPI is crucial for good sharpening.

https://www.damiensymonds.net/art_resample.html

Bummer.  Yeah, a lot of labs don't make it readily available

https://www.damiensymonds.net/2011/11/why-ppi-doesnt-matter-yet-another.html

Right.  And remember, the PPI value is completely meaningless.  Don't discard any images just because they say "72".

NEVER allow the lab to colour correct!!!!!!!!!!!!!!!!!!!!!!!!!!!!

4 minutes ago, Michelle Gifford said:

I don't because I didn't know that was a thing, but I will be on the phone with them first thing in the AM.

Can't find it anywhere on their site?

Can you remind me, have you read this one?  https://www.damiensymonds.net/2014/03/how-aggressively-can-i-crop.html

24 minutes ago, Michelle Gifford said:

I'm so confused. Wouldn't ALL my prints be too cool if my monitor was too warm? Why would only some of them? So if I cool my monitor down, won't it affect the other prints that look good? 😫

I agree.  It sucks.  You need to find the best middle ground.

Have you got your lab's soft-proofing profile?

11 minutes ago, Michelle Gifford said:

No, they don't.

Good!

12 minutes ago, Michelle Gifford said:

The pageant photo of the girl both with her mom and full length, her dress looks blue in my print, but not on monitor.

It's definitely a bit blue, so your monitor must be too warm.

So can you elaborate on the question for me?

Are you saying that the dresses in these two prints look exactly the same colour?

7 minutes ago, Michelle Gifford said:

26 minutes ago, Michelle Gifford said:

What if only SOME of the prints seem blue, and others look good?

Just now, Michelle Gifford said:

If by print batch you mean the same order from the lab, yes.

Ok.  Then you'd better post the photos for me.

2 minutes ago, Michelle Gifford said:

What if only SOME of the prints seem blue, and others look good?

That's the WORST, isn't it?  Are they all from exactly the same print batch?

3 minutes ago, Michelle Gifford said:

And one of my test prints where the family wore red, all of them look dark red/maroon.

That's likely to be a soft-proofing issue, not a calibration one.  I'd ignore that print at this stage.

No, you need the 5th one from the top.  sRGB IEC61966-2.1

Right.

So are you on this page right now?

Can you remind me which calibrator you have?

Yeah, I don't see why your file shouldn't print fine.

Gosh, that makes this so hard to diagnose, doesn't it?  I suppose you won't have a chance to see it in person?

Have you see the canvas yourself?  Or has she just told you about it and sent you this photo?

Gee, it should print fine.

On 12/4/2021 at 1:06 AM, fwendly said:

I have a client who printed an 8x10 canvas and it came out terrible.

Describe "terrible".  What was wrong with it, exactly?

5 hours ago, Malak said:

Might be a bit off topic here (sorry) I have a question about copy rights and Instagram. Does copyrighting the pictures affect the visibility on Instagram? I'm asking this because I have a feeling every time my client posts one of my pictures (with copyright info,) the views just drop and the candid pictures just do better. Do you think there is a correlation?

Gosh, I've never heard anyone suggest that before.

I don't use Instagram myself, so I don't know, sorry.

If they've been sharpened already (which seems likely) you'll need to modify your sharpening.

May I see the file quality up close?  https://www.damiensymonds.net/2013/09/grabbing-700x700px-100-crop.html

@acomb9709?