Meetmow Posted July 6, 2017 Share Posted July 6, 2017 Hello About a week ago my LR stopped importing photos from my camera (via cable, I do not have a card reader so that's not currently an option to try). This process worked properly last week and then mid-import I ran out of room and had to cancel the import, clear off a little bit of space, and then it wouldn't work anymore. I can import from files on my hard drive, but when I choose to import from camera it just spins. Adobe support says that it's a user profile permissions problem and they cannot help me. Any suggestions on how to fix a permissions issue on a windows 10 pc? Quote Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2017 Share Posted July 6, 2017 Could you do this for us? Link to comment Share on other sites More sharing options...
Meetmow Posted July 6, 2017 Author Share Posted July 6, 2017 I have a PC laptop running Windows 10 and Lightroom 10. It is under 12 months old, and has 16GB of RAM. Its hard drive has 72.3GB free out of 462GB. The last time I shut down was just before posting this thread. I rarely run a cleanup program. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 6, 2017 Share Posted July 6, 2017 48 minutes ago, Meetmow said: Its hard drive has 72.3GB free out of 462GB. How much space did it have at the time the problem occurred? 72.3 is a good deal less than the 1/3rd free space that @Brian recommends for your hard drive. 49 minutes ago, Meetmow said: I rarely run a cleanup program. I urge you to make it a regular thing - at least once a month, if not more. 3 hours ago, Meetmow said: (via cable, I do not have a card reader so that's not currently an option to try). Card readers are dirt cheap, I urge you to get one pronto. Link to comment Share on other sites More sharing options...
Brian Posted July 7, 2017 Share Posted July 7, 2017 I agree with Damien. I highly recommend using a card reader. Don't use your camera to transfer images. I know it seems easy and it's tempting, but when things go wrong it's a real PITA to get things working again. Permission fixes, there isn't one simple method. I've gone round-and-round for hours trying to fix them. Other times I takes an hour or so. Either way I can't recommend and easy and simple fix. Oh I recommend about 75% or so for the maximum usage on any HD, internal or external. So on a 500GB drive, try not to go below 100GB full. Link to comment Share on other sites More sharing options...
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