RGB levels dropdown greyed out

[Kim Howells]

Hi Damo.  I have an edit where all of my levels layers have the RGB drop-down greyed out.  Any idea why it's greyed out?

[Kim Howells]

NVM, closed file and reopened, and it's working.

[Damien Symonds]

Yeah, it's just one of those glitches. Happens to everyone from time to time.

[Damien Symonds]

@Jodie Williams, this is the problem you're having too, right?

[Damien Symonds]

If so, can you do this for me?

[Jodie Williams]

Yes, but I didn’t get to read the fix or file you sent

[Damien Symonds]

I didn't provide a fix or a file.  Only the link which I've provided again above.

[Jodie Williams]

I have a PC desktop running Windows 10 and Photoshop 6.2. It is over 2 years old, and has 14GB of RAM. Its hard drive has 231GB free out of 79.8GB. The last time I shut down was earlier today. I rarely run a cleanup program.

[Damien Symonds]

8 hours ago, Jodie Williams said:

has 14GB of RAM. Its hard drive has 231GB free out of 79.8GB.

Can you confirm these two figures.  The first seems unlikely, and the second is obviously impossible.

[Jodie Williams]

They are correct as I have my ram updated about 18 months ago and the SSD c  drive is the original. I was a gaming computer

[Jodie Williams]

I did a clean up last night which will show more GB free in my C drive

[Damien Symonds]

Yep, that makes more sense.

13 hours ago, Jodie Williams said:

Photoshop 6.2.

Photoshop 6 is really really old.  Do you mean CS6?

[Jodie Williams]

No. That is the version for CS5.  

[Jodie Williams]

I tried to put CS5 but it wouldn’t accept it in the field.

[Damien Symonds]

8 minutes ago, Jodie Williams said:

I tried to put CS5 but it wouldn’t accept it in the field.

CS5 is version 12, actually.

8 minutes ago, Jodie Williams said:

I tried to put CS5 but it wouldn’t accept it in the field.

Huh, weird.  It definitely DOES accept it in the field.  I wonder if this is another related problem?  Have you noticed any other weirdness in your computer behaviour lately?  Any other little things not working that should work?

[Jodie Williams]

yes,  spotify will just start playing music without me opening it up

[Damien Symonds]

Hmmm ... I wonder if there's something serious brewing behind all this.

[Jodie Williams]

Also my black and white mask won't work properly. If I have masked on with black and then want to mask off with white the white won't work.  I also can not wake my computer from sleep sometimes.  it is on with the on symbol light on, no activity from the hard drive working. I have had it looked at so many times. no one can get the same issues to play up.

Edited November 7, 2018 by Jodie Williams
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[Damien Symonds]

13 minutes ago, Jodie Williams said:

Also my black and white mask won't work properly. If I have masked on with black and then want to mask off with white the white won't work.

This can happen if the brush tool is accidentally on a blend mode other than "Normal".  Next time this happens, make sure you check that in the Options bar.

14 minutes ago, Jodie Williams said:

I also can not wake my computer from sleep sometimes.  it is on with the on symbol light on, no activity from the hard drive working. I have had it looked at so many times. no one can get the same issues to play up.

I'm so darn nervous about everything you're describing.  I trust you're keeping frequent backups of all your data, in case the worst happens suddenly?

[Jodie Williams]

So am I so that is why I have everything on 3 different backups

[Jodie Williams]

Anyway, I cleaned up my c drive and so far levels have had no greyed out rgb pulldown.