DonnaJames Posted April 16, 2016 Share Posted April 16, 2016 I just attempted to calibrate my monitor for the 3rd or 4th time. I don't even know how to describe what i got, a pink blurry mess. I have a new monitor and spent several hours on the phone with Dell yesterday trying to reset the monitor to factory settings. The yellow bar does not move at all when doing the contrast and brightness. I am at a loss. I'm following the directions to the letter and printed them up to make sure I was. Stumped....help. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 17, 2016 Share Posted April 17, 2016 What calibrator is it? Link to comment Share on other sites More sharing options...
DonnaJames Posted April 17, 2016 Author Share Posted April 17, 2016 X-Rite color munki display. I have uninstalled the software, switched monitors and the pic is still the same. Link to comment Share on other sites More sharing options...
DonnaJames Posted April 17, 2016 Author Share Posted April 17, 2016 I also checked to make sure I had the current software. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 17, 2016 Share Posted April 17, 2016 Is the problem exactly the same as with the previous monitor? Both "pink blurry messes"? Link to comment Share on other sites More sharing options...
DonnaJames Posted April 17, 2016 Author Share Posted April 17, 2016 yes Link to comment Share on other sites More sharing options...
DonnaJames Posted April 17, 2016 Author Share Posted April 17, 2016 Uninstalled and reinstalled. Pic looks good now, but I am not calibrated. How hard can this be? Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 17, 2016 Share Posted April 17, 2016 11 minutes ago, DonnaJames said: yes Then that suggests a faulty calibrator, wouldn't you think? Have you raised this with X-Rite? 1 Link to comment Share on other sites More sharing options...
DonnaJames Posted April 17, 2016 Author Share Posted April 17, 2016 That's what I'm thinking as well...will contact x-rite! Link to comment Share on other sites More sharing options...
DonnaJames Posted April 17, 2016 Author Share Posted April 17, 2016 How does this image appear? Thank you so much for your help. Link to comment Share on other sites More sharing options...
Samantha LaRue Posted April 17, 2016 Share Posted April 17, 2016 Well, it's not scary weird pink if that's what you're asking. Us telling you what we see on our screens won't help you calibrate. 1 Link to comment Share on other sites More sharing options...
DonnaJames Posted April 18, 2016 Author Share Posted April 18, 2016 Thank You...I will get it figured out! Link to comment Share on other sites More sharing options...
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