Prints not matching calibration

[KimMoore]

I have calibrated my desktop with i1 Display Pro & my prints are too warm to my computer, brightness & colour seem fine.

I have re-calibrated a couple of times adjusting the colour temp, but still no real match.

I checked out of curiosity last night which colour space my lab requires & it is Adobe RGB, I am using Queensberry so very reputable lab here in NZ. 

Obviously my files have been sent in sRGB, to fix this do I find a new lab or re-print some test prints in Adobe RGB?

 

[Damien Symonds]

No, Queensberry is fine to use, you just have to ignore their stupid Adobe RGB suggestion.

Are you REALLY sure your room light isn't too yellow?

[KimMoore]

If I keep using Queensberry do I still send the files in sRGB?

It shouldn't be, we put in 6k daylight bulbs in our office 

[Damien Symonds]

24 minutes ago, KimMoore said:

If I keep using Queensberry do I still send the files in sRGB?

Yes.

24 minutes ago, KimMoore said:

It shouldn't be, we put in 6k daylight bulbs in our office 

Ok.  Remind me what screen you have?

[KimMoore]

Dell Ultrasharp U2419H

The electrician has said we can change them to 4K, but I feel they would be too cold.

Looking at the prints in daylight without the screen present they do still look warm.

[Damien Symonds]

Interesting!  Can you post a couple of the files here?

[KimMoore]

Yes, is off my iphone ok, no filter?

[KimMoore]

That is you meant a comparison of them side by side?

[Damien Symonds]

No, sorry, I literally meant can you upload a couple of the print files that you sent to the lab.

[KimMoore]

[Damien Symonds]

These look fine.  Not too warm at all.

Just to check, you're following my instructions here?  https://www.damiensymonds.net/calibration-instructions/

[KimMoore]

Yes, I followed these instructions.

These ones I didn't have the white balance sheet to use for the correct white balance & are in with the test shots.

In print they are all so much yellower than my screen.

[Damien Symonds]

Ok, so what temperature did you achieve in your last calibration?

[KimMoore]

If I'm honest I didn't take a screen shot from saved profile yesterday.

Should I re-calibrate now & take one so you can see?

[Damien Symonds]

Well, let me ask you a different question.  When you took readings of all your screen's presets, which one was the  warmest; and did you then use that one?

[KimMoore]

The warmest was 7837.  My first calibration I used 6500 & the difference in colour was worse than it is now.

I recalibrated last night before I popped the question up, thinking I would need to lift the it higher to achieve a better match & that seemed to make the difference worse.  At the moment it is calibrated at 5000 & it is better, but still not a match.

 

 

[Damien Symonds]

Holy moley!!!  Your screen's WARMEST setting is 7837??????

[Damien Symonds]

Look, this is very bad.

Do you have another screen in the house you could try instead?

[KimMoore]

Ok, sorry the warmest preset for my screen is 10000k, I have attached the picture.

I thought you meant the warmest number I got when we did the grid numbers, picture also attached.

Yes, I do have the same screen which is some years older.

 

[Damien Symonds]

No, I want the warmest number.  That is, the lowest.

[Damien Symonds]

28 minutes ago, KimMoore said:

What reading does the 5000K setting give you?

[KimMoore]

the weird thing is it is closer.

Should I re-calibrate at the highest & see what that does?  I am home today so can sit in front of computer & fix

[Damien Symonds]

50 minutes ago, KimMoore said:

the weird thing is it is closer.

Sorry, what is closer?

[Damien Symonds]

50 minutes ago, KimMoore said:

Should I re-calibrate at the highest & see what that does?  I am home today so can sit in front of computer & fix

No, didn't you say your screen is much colder than your prints?  You need to calibrate to a lower number.

[KimMoore]

Yes, my screen is much colder than my prints.

When I calibrate my screen at 5000 the screen was a closer match to my prints than up at the other end ie 6500, this confused me because I thought it should get better the higher it goes.