Stephie83 Posted July 3, 2021 Share Posted July 3, 2021 Hi Damien, I have been stuck on this for a few days and just cannot install Bridge. I have paused all syncing etc and had no issues with downloading PS and Raw. Do you have any suggestions? Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 4, 2021 Share Posted July 4, 2021 Crikey. I don't know, sorry. You'll have to contact Adobe I reckon. Link to comment Share on other sites More sharing options...
Stephie83 Posted July 4, 2021 Author Share Posted July 4, 2021 Will do - thanks Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 4, 2021 Share Posted July 4, 2021 I have honestly never heard of this problem before. I look forward to hearing if there is a resolution. In the meantime, can you do this for me? https://www.damiensymonds.net/thread1.html Link to comment Share on other sites More sharing options...
Stephie83 Posted July 4, 2021 Author Share Posted July 4, 2021 I've had some luck! Followed these instructions and it worked! https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html?sa_src=AVA_JC_bot-eng-Troubleshoot.FrozenInstall-CCI-SS10-msg#sa_src=web-messaging Link to comment Share on other sites More sharing options...
Stephie83 Posted July 4, 2021 Author Share Posted July 4, 2021 I have a Mac laptop running macOS Big Sur 11.3 and Lightroom 10.2. It is under 6 months old, and has 16GB of RAM. Its hard drive has 57.47GB free out of 494.38GB. The last time I shut down was earlier today. I have never run a cleanup program. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 4, 2021 Share Posted July 4, 2021 27 minutes ago, Stephie83 said: I've had some luck! Followed these instructions and it worked! https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html?sa_src=AVA_JC_bot-eng-Troubleshoot.FrozenInstall-CCI-SS10-msg#sa_src=web-messaging Yay! 23 minutes ago, Stephie83 said: Its hard drive has 57.47GB free out of 494.38GB. Oh gee. This is very bad. You need 150GB free at least. Time for a cleanup. 1 Link to comment Share on other sites More sharing options...
Stephie83 Posted July 4, 2021 Author Share Posted July 4, 2021 Yes. In full disclosure I purchased a new Mac and lumped everything onto it. All my raws are currently stored in iCloud, Lightroom catalogs which I’ve hated from the start have terrified me from the thought of moving anything. That’s how I came across your courses and resources to get away from the it. If you have any links or can point me to the best place to get organised and clean this mess up I would be forever grateful. Im also conscious the bridge class might lead me on the path anyhow. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 4, 2021 Share Posted July 4, 2021 Yeah, finish the class, and then we can discuss it a bit further. Link to comment Share on other sites More sharing options...
Stephie83 Posted July 30, 2021 Author Share Posted July 30, 2021 Hey Damien! I have finished the class and wanted to touch base for some desperate help in how to tidy up my Mac! Thank you Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 30, 2021 Share Posted July 30, 2021 36 minutes ago, Stephie83 said: Hey Damien! I have finished the class and wanted to touch base for some desperate help in how to tidy up my Mac! Thank you Ok, first thing first, have you made sure there's NOTHING on your desktop? https://ask.damiensymonds.net/topic/33422-ive-been-saving-on-my-desktop/ Link to comment Share on other sites More sharing options...
Stephie83 Posted July 30, 2021 Author Share Posted July 30, 2021 That would be a negative! I will get onto this and read through the link now! 1 Link to comment Share on other sites More sharing options...
Stephie83 Posted July 31, 2021 Author Share Posted July 31, 2021 Ok I have read this! I didnt realise this is how desktops worked ie keeping things located there "open" at all times! Yikes. Ok so I have cleared everything away. Right now I have all my files stored in my iCloud. Which is convenient to access and at least I know they are safe, but extremely frustrating when I quickly need to access files but they need to download etc and I am sure its impacting how fast my MacBook Pro can operate. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 31, 2021 Share Posted July 31, 2021 The files you're actually working on at the moment should be on your actual computer. Only use the cloud for the jobs you've finished. How's your hard drive free space now? Link to comment Share on other sites More sharing options...
Stephie83 Posted July 31, 2021 Author Share Posted July 31, 2021 Ok! Got it. Here is a screenshot. Good news is my spotlight function is working again since cleaning my desktop up!! Wahoo!! Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 31, 2021 Share Posted July 31, 2021 66 still isn't enough. Gotta clear off more space. Link to comment Share on other sites More sharing options...
Stephie83 Posted July 31, 2021 Author Share Posted July 31, 2021 Im up to 88! So am I right in saying that I need to clear files from my iCloud too - even though it's cloud storage? Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 31, 2021 Share Posted July 31, 2021 @Brian are you around? Why is Stephie's hard drive saying it has an icloud drive on it? Link to comment Share on other sites More sharing options...
Brian Posted August 1, 2021 Share Posted August 1, 2021 On 7/30/2021 at 9:17 PM, Stephie83 said: So am I right in saying that I need to clear files from my iCloud too - even though it's cloud storage? Yes. They are backed up in iCloud, but the files themselves are still located on your Hard Drive. In a sense, you have three duplicates of the same files. One is where they are stored first. The second are the files that are located in your iCloud Account...and Third, those files that are in iCloud are then stored locally on your Hard Drive in the iCloud Folder. So what you will need to do is turn off Automatic Syncing and then clear the iCloud folders on the local Macintosh HD. Honestly? 500GB is just too small for a main HD these days. You are better off investing in a Thunderbolt G-Drive EHD and move all of your files there and work off that drive. That's what I do. Now, normally, if it was just a USB 2.0 or USB 3.0 drive, working off an External HD would not be the best option. Thunderbolt 3 however, IS FAST. It's so fast that honestly? It feels like I'm working off my internal HD. Here is the Hard Drive that I'm talking about, and this seems to be the BRAND NEW release.G-Drive 12TB - Thunderbolt 3 Now, I will warn you...G-Drives aren't cheap. They aren't the "$99.99 Special" from a Big Box Store. But they are made of high-quality components and are Enterprise Grade, which is really what you want when it comes to storing your data. They also come with all of the cables that you need and are already Macintosh Formatted. So just plug it in and go. 1 Link to comment Share on other sites More sharing options...
Stephie83 Posted August 10, 2021 Author Share Posted August 10, 2021 Hi Brian, thank you so much for this! Wow - and there was me thinking that the iCloud was a perfect solution. I will be honest I got a little lost in the second paragraph. And the G Drive isn't really something I can afford right now. I know perhaps not ideal but I have a couple of Lacie drives that I haven't yet used. Could this be a good interim solution and move things there? In the meantime if I switch off automatic syncing with this speed up things for me? Link to comment Share on other sites More sharing options...
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