Christina Keddie

But both of you are just comparing the canvas that was printed to what you saw on your screen. Have you ever had canvases printed by this lab before? And does your screen still match your calibration test prints?

Hi there, To start, please go through every single step of this. From this screenshot, it's clear that you have at least one setting wrong, possibly more, so let's start here to make sure your files are embedded with the correct color space.

In PS: File > Automate > PDF Presentation. This will save your separate files as multiple pages in a single PDF file.

You need to save two different output copies of this file. One for print (at the size required by your print lab, including trim and bleed), and one for email (compressed for easier sending and receiving). It's just like your output files for your photos. One size for printing, and a much smaller size for web display. No one file size can do both well.

I'm so sorry, the best I can do is offer basic troubleshooting, as I don't have expertise in HP printers (though I have kicked many to the curb, Office Space style!!). I see you've rebooted the computer and the printer -- have you recycled your wireless router as well? Have you ever printed successfully from this computer to this printer? (That is, is this a recent problem?) And which OS are you running on your Mac?

See those duplicate pixel layers at the bottom? That's the basis of this action, and that's why it's utterly messing up your layers and your cloning workflow. All your pixel edits (like cloning) would have to be done first. And then you'd have to flatten and run this action on the flattened background layer. Which is why this is a pretty terrible idea. If you absolutely NEED multiple pixel edit layers, this is the best way to do it. But this PTM action is forcing you to use pixel layers for "highlight rescue" and "shadow rescue," work that should properly be done in raw and then with adjustment layers. So please, please, please stop using this action!

But yes -- it's those pixel layers at the bottom that are messing you up. Please stop using PTM actions -- Damien can teach you how to do this all yourself!

No, the actions palette. Not the layers palette.

It's likely your action requires a flattening step or a single background layer or some similar nonsense. Simple solution: stop using the action, or rewrite it so it's properly nondestructive. Screenshot the action with its steps expanded so we can see?

Nilda, go through every single step of this.

Damien created a video that walks through the DNG conversion process, so this might be a helpful starting point for you!

No no no no no -- shooting in JPG is ****not**** a solution to this problem! Unless you're an amazing rockstar photographer who 100% NAILS IT with the exposure and white balance in camera 100% of the time, this is a terrible decision. Just convert your raw files to DNG. Or are you saying that your DNG converter can't convert your camera's raw files? Because that's another and likely much simpler problem to solve.

Just to be sure I'm tracking with you -- you shot RAW+JPG, so now you have files that have both a JPG and a RAW version, and now you want to import the JPGs into LR as well as the RAW files? If so -- why?? You wouldn't convert JPGs with a DNG converter. You'd simply import them -- sounds like you need to change a setting or two in your import. But again, why do you want to import both the JPG and the RAW file into your LR catalog?

No, I mean with an image open and this problem happening. Be sure to get the title bar for the image and the whole bottom of the screen as well, please. Thanks!

Can you post a screenshot of your entire PS window, including options bar and layers palette, please?

This article on batch processing in ACR should help?

We're going to need a closer look at the lips.

As this is a camera body question, not a post-processing one, I've moved it over to Ask Brian.

But did you change your settings in Firefox as directed in that article?

This photo, right? http://www.adriansommeling.com/wp-content/uploads/2015/05/verstekelingen-v2-1200px.jpg

And you're using a properly set up browser?

Can you open the exact file you uploaded to FB in PS and take a screenshot of it there with the document profile indicator turned on? And can you also check your FB photo settings to make sure you don't have auto-enhance turned on?

Oh crap. Crap crap crap. You've got a much bigger problem than even the actions you're using. Please go all the way through this to fix your color space and bit depth problems.

Oh, agreed. But if you accept her premise that she won't backup a PSD/TIFF or a raw file, then I suppose a SOOR JPG is better than nothing? I thought she was only renaming at the very end of her process (as I always do, for the client output files, to have them named in sequential order). But her last comment is making me think I don't understand her workflow at all.

OK, you're going to have to walk us more explicitly through your workflow now, because this makes no sense to me. How and when are you exporting the image to a client? When do you need the ability to access the original file number through your export and delivery process?