I've exhausted every avenue! Colors won't cooperate.

[Damien Symonds]

Before you recalibrate, I need you to do this: https://www.damiensymonds.net/2013/10/how-to-properly-re-install-spyder.html

[Melly]

ok, done, done, and done.  Dumped the old datacolor folder, recalibrated and print is looking very similar to the image, print is slightly warmer and darker still. I need to get new prints done of more recent sessions.  Prints match contrast and vibrancy of the firefox window; the color isn't as intense in PS as in the print. 

[Damien Symonds]

Ok, and once more for me ... "Assign Profile" doesn't improve it?

[Melly]

No, just makes it more green. (forgive me for not replying immediately, life is busy today, I am getting back to you as soon as I possibly can. Mother came to town to visit, you must know how that can be) 

[Damien Symonds]

Oh gee, don't apologise - it's a busy day here too.

[Damien Symonds]

21 hours ago, Melly said:

Ding, ding, ding! Winner, winner, Chicken dinner!!

I set screen 2 to be my main display and the colors in ACR match PS!

So, what was the upshot of this?  Have you tried changing it back and forward any more times?  Was it just a fluke, or your imagination, or definitely a thing?

[Melly]

32 minutes ago, Damien Symonds said:

So, what was the upshot of this?  Have you tried changing it back and forward any more times?  Was it just a fluke, or your imagination, or definitely a thing?

definitely wasn't imagination, it happened when we hooked it up to the tv, too (to see if it was maybe the monitor or monitor connection).  I just did it again back and forth ten or so times, the first time, it went to the same as I would see it in ACR. I was able to grab a screen shot of it (there was still a blacked out square from it loading or something?) but it went back when I clicked on the screen again after I saved the screenshot. 

[Damien Symonds]

1 hour ago, Melly said:

I just did it again back and forth ten or so times, the first time, it went to the same as I would see it in ACR.

Only the first time? The other nine times ... ?

[Melly]

The nine other times, nothing happened, it stayed the same. 

[Damien Symonds]

And it's only the image in Photoshop which visibly changes?  Not the whole screen?

[Melly]

Yes, only in photoshop and only on that monitor. I'm completely perplexed. 

[Damien Symonds]

So am I.

I think Adobe have already covered this, but can you make sure these solutions are all ok?

[Melly]

Yes, it looks familiar to me, that I believe they went into those settings 

[Damien Symonds]

Ok, so the Graphics Processor checkbox is definitely turned off?

[Damien Symonds]

@Melly?

[Melly]

I'm so sorry, Damien, it's been a week from hell. 

Graphics processor is off, definitely. Still the issue remains. 

[Damien Symonds]

Ok.

I agree with Datacolor, it must be a graphics card problem.  But not the lookup tables thing, that wouldn't make sense.

There's just something about your graphics card that's overriding the profile.

[Melly]

Damien, thank you for taking the time to help me with this, I apologize again, it's been a tough few weeks here, and I haven't been able to respond like I should.  I appreciate the time you have taken to help me sort this out! I will look into graphics cards and see what's out there.  Brand new laptop, though, so that sucks lol 

 

Thanks again! Much appreciated! 

[Damien Symonds]

Do you know what card it is?  Nvidia, maybe?

[Melly]

I believe it's Nvidia 940MX (or at least that's what it says on my sticker on the laptop lol)

[Damien Symonds]

I have a Nvidia one too, but its Control Panel is really feeble.  I don't know if there's somewhere I'm not looking.  I hope you have more luck than I did.

[Damien Symonds]

Is this problem still persisting?