Damien Symonds

When Photoshop is open, try pressing the F key a few times.

Is it only Photoshop that's different? Do all your other programs still look the same as ever?

Are you still there, @Kendra? I'm sure we're REALLY close to solving your hard drive issues.

https://www.damiensymonds.net/scanning-guidelines-for-old-photo-restoration.html

The Epson V line are excellent scanners. But not cheap. Unless you have a LOT of photos for scanning, the lab option might be better.

Right. I mean, it'll do a job ... but it'll be a poor job.

Yep, that's what I thought. Have you done this?

No.

No. Sorry, I can't discuss this here, only in class. https://www.damiensymonds.net/trainingsharp.html

Now, when you hover your mouse over that massive green area, and look in the very bottom left corner of the screen, it will tell you what kind of file it is, and where. For example, on mine, I've hovered over a big folder and found it's a set of raw files that Nicole sent me: Can you tell us what your huge green area is?

Click on the C drive in the top panel, then go to the Treemap menu and choose "Zoom In". Then show me another screenshot.

What about the Videos folder? Much in there?

That's excellent. We just need to make sure there aren't any anywhere on C drive.

Have you done what Brian advised, and move all image files off your C drive? It's still looking quite full.

Did you try soft-proofing?

Are you sure you still can't? I rebooted the server after you said that, it should be ok now.

I'm so sorry, no, I don't.

https://www.damiensymonds.net/2010/03/bit-about-soft-proofing.html

Yeah, you're right! It's losing its high-bit data between scanning and Bridge. You definitely need to figure that out.

The most important question is, does the Plustek allow 48-bit scanning?

I think the Dmax is more noticeable for negatives than slides, but yes 3.6->4.0 is an important difference in dark areas. Are you saying that the Plustek isn't getting enough light into the slides?

No specific suggestions. Just make sure you make it VERY clear that this is THEIR fault. The same file should not print so vastly differently on two different media.

Strangely, he does have some green patches on his fingers - what's that from? But overall, this looks ok. So, did you ask the lab about this issue? What did they say?

Have you ever had a chance to look at them on other people's computers?