Damien Symonds

I see absolutely nothing out of the ordinary here.  This is perfect.

On 9/3/2016 at 5:48 AM, Harvey said:

Please help mw with this recurring problem.  Blacks appear flat with no detail, shadows grainy.

No they don't.  If you're seeing it like that, I suspect it's a problem with your screen, or lack of calibration.

By the way, please don't waste your hard drive space by working in 16-bit.  It's completely unnecessary.

May I ask what quality level you chose when saving the jpeg files for upload here?

Oh, it's a BIG problem.

Yes, I can see that.  I mean, which X-Rite?

Did you fix the colour space problem, Karen?

Which calibrator do you have?

Then it's almost certainly White LED.

No, not necessarily.  LCD screens can be either CCFL or LED.  How new/old is  the screen?

If you think the lamp genuinely makes the prints look the way they truly are, then maybe we can get away with it.

Are you all sorted out now?

Just incredibly patient cloning, sorry.

Can you ask your client to email you one of those files they downloaded from the gallery?  So you can take a look at it, especially its colour space?

Channel Mixer layer ...

• Red 0, +140, 0
• Green 0, +100, 0
• Blue 0, +90, 0

Yep, we need the closeups again.

1.3MB sounds perfectly normal for a file of that size.

However, you're frightening me.  Does your canvas need wrapping?

Find anything?

14 hours ago, Kellie W said:

 I am sitting directly under 3 bulbs in the ceiling. Ceiling height is standard 8 feet. The paint on the walls is a very light and soft sand colour which maybe part of the problem. We are making a plan to have some rooms painted in the house, I would change this area to white paint, but in the meanwhile - the desk lamp seems to fix the issue of how the sample photos appear; it is ok to have the light so close to the sample photos?

I'm really uncomfortable about this.

Do your prints look yellowish when you just walk around with them?  To other rooms, and outside?

Sorry, it won't work.  If you take away the wall and the shadow, the hair will just look inexplicably squashed flat on that side.

Anyway, it would be impossible to take away the shadow, I'm afraid.

Yep, looking good.

This is the best I can offer, I'm afraid.  Just to reduce the colour a little.

Good!  Now keep tweaking the gradient so that the colours match the existing colours down the right-hand side of the subjects as closely as possible.  The better match you get down there, the easier your masking task will be.

This is a common glitch.  The Spyder seems to get confused when the gamut gets close to full sRGB.  Ignore the message, and press on with "Normal".

4 minutes ago, Jennifer said:

So I wouldn't need to do uninstall of spyder pro though correct?

5 minutes ago, Damien Symonds said:

I suppose you could do this to be really thorough, but I'm not sure if it's necessary.

Yes, I would reset defaults first.

I suppose you could do this to be really thorough, but I'm not sure if it's necessary.

Don't feel bad.  This kind of edit is insanely hard.