Damien Symonds

Yep, it's just your phone. What about other people's photos? How do they look? Compared to when you view them on your computer, I mean?

Oh! *slaps forehead* You're right!!!!! They removed that option in the Spyder 5, sadly. It was always an option in the earlier versions. Gee, this might be a deal-breaker. Do you happen to have original comprehensive paperwork or specifications that came with your computer when you bought it? Something that might tell us for sure whether it's an LED screen or not? Husbands need to know their place Don't worry, you can't cause any permanent harm to his laptop, I'll help you undo the calibration if needed. Is his laptop newer than yours?

Yep, still North America General Purpose 2. It works everywhere.

Can you see how the top edge of the collar is now slightly skin-coloured? You'll need to mask that away.

Yeah, that's a good approach!

The second important question: Have you tried calibrating another computer? To see if there might be a fault with the Spyder? It's unlikely, of course, but not unheard-of.

Hi, sorry about my delayed reply. At four years old, there's a chance that the screen isn't LED. In the course of your testing, have you also tried CCFL?

Hi Ash, I'm out at the moment. I'll be able to discuss more when I get home. For now, have you done this? https://www.damiensymonds.net/art_tsfb000.html

Hi Ang, do you mind posting a link to it, rather than a screenshot? It's good manners to give credit where it is due.

Thank you. So what I suggest is this: Duplicated the Background layer, then apply some Gaussian Blur to the whole photo. Just enough to get rid of the moire. I think about 8px should do it for this photo. Then change the layer's blend mode to "Color". Then add a mask to hide the blurred layer completely. Then paint to reveal on just the shirt where needed.

Can't wait to see you in the Skin Class. You're going to love it. Please hurry and post a few more images.

Yes, add a Channel Mixer layer, with the following values: Red channel: 0, 120, 0, 0 Green channel: 0, 100, 0, 0 Blue channel: 0, 105, 0, 0

Yes, you and thousands of others, sadly

Photoshop's Color Settings are irrelevant. Only your raw settings are relevant.

No no no no no. Follow every single step of the troubleshooter, right through to the end.

Ok, we'll explore that more deeply once we know if she can see jpegs that you email to her. Let me know the outcome of that.

Yep, I have one too. And as I said, I was able to open the files just fine. So it must be something to do with the USB sticks - maybe the way they were formatted? It seems from your post that the sticks weren't new? You'd used them previously for other purposes, is that right?

I forgot to ask - does your client have a Mac or PC?

https://www.damiensymonds.net/trainingraw.html

Please, I beg you, don't wait any longer to take The Raw Class. Your photos make me cry a little.

It's disastrous. Adobe RGB files can only be used in colour-managed programs, and non-photographers don't habitually own colour-managed programs like Photoshop. So your photos will appear dull in colour on your clients' screens, and depending where they get them printed, dull in print too. Yes, that's the point. You need to have a good understanding of colour-management to be able to safely use Adobe RGB. Please switch to sRGB immediately and never change. If any of your past clients ever contact you about dullness of colour in their files, you'll know what the problem is. Your only saving grace is that customers are, in the main, quite ignorant about what photos should look like. They probably assume that dull colours are your "style" or something. This is SOOOOOOOOOOOOOOOOOOOOOO stupid. Never do this again.

The files open just fine, but OH CRAP!!!!! They're Adobe RGB! This is catastrophic. Thank your lucky stars that she couldn't open them. Also, they're insanely noisy. So, fix the noise (step 1, step 2 if needed) and while you're there, make sure you fix the colour space. Then yes, crop them to 11:15. Then, I'd maybe email her a couple of the files, to see if she can open those ok. If she can, try the USB stick again.

Hi Megan, can you send me a couple of the files you've given her? Send them via this link: https://www.hightail.com/u/BellePhotography

Thanks for letting us know.