Damien Symonds

Now, when you hover your mouse over that massive green area, and look in the very bottom left corner of the screen, it will tell you what kind of file it is, and where. For example, on mine, I've hovered over a big folder and found it's a set of raw files that Nicole sent me: Can you tell us what your huge green area is?

Click on the C drive in the top panel, then go to the Treemap menu and choose "Zoom In". Then show me another screenshot.

What about the Videos folder? Much in there?

That's excellent. We just need to make sure there aren't any anywhere on C drive.

Have you done what Brian advised, and move all image files off your C drive? It's still looking quite full.

Did you try soft-proofing?

Are you sure you still can't? I rebooted the server after you said that, it should be ok now.

I'm so sorry, no, I don't.

https://www.damiensymonds.net/2010/03/bit-about-soft-proofing.html

Yeah, you're right! It's losing its high-bit data between scanning and Bridge. You definitely need to figure that out.

The most important question is, does the Plustek allow 48-bit scanning?

I think the Dmax is more noticeable for negatives than slides, but yes 3.6->4.0 is an important difference in dark areas. Are you saying that the Plustek isn't getting enough light into the slides?

No specific suggestions. Just make sure you make it VERY clear that this is THEIR fault. The same file should not print so vastly differently on two different media.

Strangely, he does have some green patches on his fingers - what's that from? But overall, this looks ok. So, did you ask the lab about this issue? What did they say?

Have you ever had a chance to look at them on other people's computers?

No, definitely don't try it letter by letter. That wouldn't be efficient. If you can't get the text to line up, go straight to removing them with Content Aware Fill.

Oh DARN. Anyway, I'll show you want I'd envisaged. Once you have that black text layer, change its blend mode to "Overlay" then lower the opacity (I think somewhere between 60 and 70% might work).

You definitely don't have to calibrate for different products. This is a job for soft-proofing. Before we discuss this further, could you post the print file here in the thread for me, so I can see it?

Yeah. At 100% Luminosity it's a bit too dull, but at 100% Normal is far too glowy.

In the preferences there's a "Reset" button, but it only does the warning dialogs. Quite a few people mistake it for the real thing. Phew! Glad we got there. Now please read, read, and read again, until it STICKS: https://www.damiensymonds.net/2014/06/the-wide-gamut-myth.html

Yes. I don't see how. Bridge and ACR are ok, and they're both Adobe programs using the same graphics card.

Whoa. Yes, that's correct. That's how it should be. Ok, there's clearly something wrong with your Photoshop. It's not recognising profiles somehow. I urge you to reset its preferences completely. If that fails, you might need to reinstall it completely. Google will tell you how to reset Photoshop's preferences. It involves holding down the Ctrl Alt and Shift keys while launching it.

Then your Color Settings mustn't be on "North America General Purpose 2". Can you show me a screenshot of your Color Settings screen?

Try this. Add a Levels layer: RGB 0/0.50/255 and 10/255 Green 0/0.95/255 Blue 0/0.90/255 Then duplicate that Levels layer. Change the second one to Luminosity mode. Now you have two Levels layers which are identical, except one is Normal mode and one is Luminosity mode, are you with me so far? Change the "Normal" one to 30% opacity, and the "Luminosity" one to 70% opacity. (Or another variation adding up to 100% to your taste). See what you think.