The files open just fine, but OH CRAP!!!!! They're Adobe RGB! This is catastrophic. Thank your lucky stars that she couldn't open them.
Also, they're insanely noisy.
So, fix the noise (step 1, step 2 if needed) and while you're there, make sure you fix the colour space.
Then yes, crop them to 11:15.
Then, I'd maybe email her a couple of the files, to see if she can open those ok. If she can, try the USB stick again.