Damien Symonds

This is so difficult for me, because I don't know you all. I'll leave this to your best judgement. In other matters, you'll need to go back to the individual PSD file of yourself, and darken your gown a bit. See how it's pale beside Jim's?

Please re-read rules #1 and #4 of the posting guidelines. Ta.

Was the previous one exactly the same model?

Well, you seem rather small ...

Oh gosh, that's REALLY old. It's possible that its graphics card doesn't support a sufficiently high resolution for your new screen. Did you notice the blurriness when you first plugged it in, or did it only appear after calibration? I'd still like to see a photo of the computer, if I may.

May I have more information? A link to details about it, perhaps? Or at least a photo?

Your profile says you have a Mac. What kind of Mac?

What makes you think it isn't the calibration?

Are you certain about the proportions?

*shrugs* I don't see what you can do.

Oh, sorry! Well, that was the channel that had the least contrast.

Can you let me know what you discover? About the tint, I mean?

Personally I would have left a few more wisps than that, but you've definitely got the right idea, well done. I can't wait to see how it looks when you've combined everyone into one photo!

Ok, so take a close look at all the layers after the BW conversion. One of them is adding a very slight tint. You'll be blown away. The new content is so much better than ever.

Well, I don't know. Can you tell me how you convert to BW?

Can't she see how bad this looks? Even if it doesn't print any worse than it looks (and that's a big if) it'll still be dreadful.

Good grief, what is her problem????????

Interesting ... that one isn't true black-and-white either. That's very poor practice on your part, but in this case, it might be good news, because it should rule that out as a cause of this particular problem. I think this is a lab cock-up.

No, not at all. It's still every bit as good.

Your file isn't quite truly neutral. As you run your mouse around it in Photoshop, and watch the R, G and B numbers in the Info Panel, you'll see they're not always equal. That's BAD. However, even though it might partially contribute to a problem like this, it shouldn't make it this bad. Have you had good black-and-white prints from this lab in the past? If so, do you still have any of them in your possession?

Can you steer them towards canvas? It's a bit more forgiving. I think you could get away with it, as long as you make it very clear to your client that their image isn't very good, and they have to be content to live with it. Make this communication very clear with them. Do not print it until you've taken the Sharpening Class.

I've moved this into the correct section.

The floor is the problem, yes? It has reflections of wall corners which no longer exist.

These two are excellent, well done.

So far so good, but didn't you want to chop off some of the flyaways? Do that with the mask of the top Color Fill layer. Also, take a closer look at the mask of the bottom Color Fill layer on my edit. You'll see I've gently allowed it to come into your hair more, giving a smoother blend. Your edge is too abrupt.