Damien Symonds

Well, just re-open one of the files you uploaded here, and look a the Document Profile section in the bottom left corner of Photoshop.

It sure is mysterious. Everything you've shown us indicates that your files should be in RGB mode ... yet we can't deny the evidence in front of us - the files you first uploaded are definitely Grayscale mode.

Can you show me a screenshot of the Save As screen?

Do you save your web images using the Save for Web and Devices feature, or plain Save As?

Second, I need to know if you can see banding on the raw files, when you're editing them in your raw program.

Hi Wendy, Banding is a little tricky to diagnose, but stick with me. I'm going to ask you a series of questions so we can get to the bottom of it. First, I need you to tell me what screen you have. (By the way, no, don't repaint. White is perfect.)

What size is it presently?

Hi Nancy, is this a problem that has suddenly occurred? Can you pinpoint how long ago?

Yep, I can help with this. Go ahead and do your raw processing, then post the photos again, and also 100% crops of the problem area.

Ok! Glad we figured it out.

Hey, it looks great!

Well, I started by eyedroppering from the other photo, then just played around a bit until it looked nice. May I see the outcome?

Click the "Advanced" button on the right-hand side.

Yep, I agree. No greenish there. Time to try some new labs.

Try a Levels layer ... Red channel 0/0.50/255 and 0/160 Green channel 0/1.00/255 and 0/235 Blue channel 0/1.15/245 and 0/255

http://www.damiensymonds.net/what2buy_cal.html

Be careful of the dark halo around her face in the second one.

The files you uploaded here were grayscale mode. How did that happen?

No.

No! Too cold. Read modules 5 and 6 again and again and again and again until they stick.

Yep, that shouldn't be too hard. Go ahead and do your raw processing, then post the photo again and we'll discuss the clothing.

Of course. Which one do you want to change?

For sure. Just search "perspective" on my site.

Yeah, that's REALLY old now. Maybe all your ports are USB 3, and the device can't cope? I'm not sure. It's a moot point anyway, because your new screen is very likely LED, and the old X-Rite devices don't work well for LED screens, we're told.