Damien Symonds

Oh, it's a BIG problem.

Yes, I can see that. I mean, which X-Rite?

Did you fix the colour space problem, Karen?

Which calibrator do you have?

Then it's almost certainly White LED.

No, not necessarily. LCD screens can be either CCFL or LED. How new/old is the screen?

If you think the lamp genuinely makes the prints look the way they truly are, then maybe we can get away with it.

Are you all sorted out now?

Just incredibly patient cloning, sorry.

Can you ask your client to email you one of those files they downloaded from the gallery? So you can take a look at it, especially its colour space?

Channel Mixer layer ... Red 0, +140, 0 Green 0, +100, 0 Blue 0, +90, 0

Yep, we need the closeups again.

1.3MB sounds perfectly normal for a file of that size. However, you're frightening me. Does your canvas need wrapping?

Find anything?

I'm really uncomfortable about this. Do your prints look yellowish when you just walk around with them? To other rooms, and outside?

Sorry, it won't work. If you take away the wall and the shadow, the hair will just look inexplicably squashed flat on that side. Anyway, it would be impossible to take away the shadow, I'm afraid.

Yep, looking good.

This is the best I can offer, I'm afraid. Just to reduce the colour a little.

Good! Now keep tweaking the gradient so that the colours match the existing colours down the right-hand side of the subjects as closely as possible. The better match you get down there, the easier your masking task will be.

This is a common glitch. The Spyder seems to get confused when the gamut gets close to full sRGB. Ignore the message, and press on with "Normal".

Yes, I would reset defaults first. I suppose you could do this to be really thorough, but I'm not sure if it's necessary.

Don't feel bad. This kind of edit is insanely hard.

Maybe this? But don't expect miracles.

Well done!