I've spent the last few months trying (on and off because found it pretty frustrating) to fix the issue. Then decided my computer was too old and didnt have enough RAM for the ever expanding cloud based PS. Checked out Ask Brian. Eyes watered at price of replacement Mac that he recommended. Pondered if I could handle using Macs for work, phone, music etc ie everything except a photo PC computer. Decided no, so have been saving money. Ordering the new computer this week. So should be back submitting photos soon.