Damien Symonds

Duh. Because you have Caps Lock on, of course. Same reason you're shouting at me.

Download the PSD

Nope. They look exactly the same at 100% in Bridge as they do in Photoshop. Show me screenshots from both please.

This one has slightly stronger shadows, if that's what you mean:

No, you definitely can't use this one. This should never have passed your culling process.

What kind of detail, exactly?

Luckily she's facing pretty much directly at the camera. So you should be able to carefully clone/heal the little patch on the camera-right side; then copy and flip that whole area to replace the big problem on the camera left side.

@lkmlee?

Good job.

Ha ha!

Hi Brian, what's your recommendation for the best (preferably free) anti-virus software?

I'm so sorry, I can't discuss white balance here. My Raw Class will change your life, I promise.

How about this?

This is the best method I know.

@SandySilveira?

If you want them to line up, hold down Shift as you drag.

Of course. https://www.damiensymonds.net/2011/07/photoshops-arrange-functions.html

You SERIOUSLY need to renew the Layers & Masks Class. It's only $14 to do so, and you badly need it.

What the hell? You ALWAYS want a mask added to your adjustment layers. DO NOT TURN THAT OFF.

Before I tell you how to do it .... why?

Yeah, don't take any guff from the lab. Sounds like they messed up this time. You've double-checked that they're sRGB?

Your settings are perfect. You're right not to change them. As long as your calibrated screen still matches previous prints you've had, then yes, I agree that this is a problem with the latest print batch. Can you describe how the latest prints differ from your screen?

@msn?

Stacey?

How did you go?