Damien Symonds

You only ever need one monitor for editing. The second monitor can be a pile of crap, it's only for emails and stuff. The Dell Ultrasharps have a great reputation. What makes you concerned about their uniformity?

It's very very important. Which monitors are you referring to?

Anything new to report?

Stephanie, for the love of God, POST YOUR PHOTOS IN CLASS BEFORE PRINTING THEM!!! These are completely awful. However, that's beside the point. Your prints and screen should match each other, period. Both the good ones and the awful ones - ALL of them should match. When you say "test prints" - were they your own photos? Or were they literally test prints that the lab provided?

Are you nuts? NO! Put the damn beer money towards taking the damn Raw Class again, and actually USE the damn thing this time. Presets! Of all the stupid shit ...

Yeah, that confuses me too.

Did you use your wretched preset again, or was it actual real editing?

I dunno, that looks more like sharpness, or simple jpeg degradation, to me. I'm not concerned about it, I don't think it's relevant.

Preferences>Advanced "Generate Monitor-sized Previews"

No they're bloody not. They print way too warm, I NEVER recommend anybody use them. The exact jpeg files you sent to the lab.

Those stripes are fairly broad. You'll be ok while the subjects more or less fill the frame, I figure. But if you take shots of them further away, it'll likely be a problem. And if there is a problem, it'll be a devil to fix. Yeah, maybe ask her to choose another.

That's perfectly 100%, I promise.

Are you saying that when you click on the image, the marching ants box doesn't appear?

When you say it's "not letting you" ... what's it doing, exactly?

And you're SURE there's nothing different about those photos? The way you took them, the way you edited them?

Is that the case with ALL your photos, or only these few troublesome ones?

Yes. Can you change that setting to "High Quality on Demand", then go to the Tools menu and purge the cache for that folder again. When you do that, all the raw files should look unedited. Then, when you click on a file, it should appear in the Preview panel briefly looking unedited, then it should change to look edited. I want to know if it does that, and if the change looks like the change you see in ACR.

I have to go out also. We'll continue later.

Well, 2 seconds is MUCH better than the 5-10 seconds that you reported earlier, so I'm very pleased about that. That small delay then change in ACR is very normal (although 2 seconds is still a bit longer than average). I'm not concerned about ACR. Everything points to Bridge not being set to "Always High Quality", but you assured me that it is.

Ok, let's forget about the jpegs for now. (We'll come back to them later, because they're important, but not in the way you think). If we boil this problem down to its bones, it's that raw files don't match between Bridge and ACR, yes?

Yeah, I fear so. Just to check - do you only have one screen? Not a dual-screen setup?

No, you did right. Although maybe we should have purged the entire cache too I can't figure out why you think it would have wiped out your workspace, even though you didn't check that box?

Did you get these three options?

Ok, good. In that case, I think we need to go to the (almost) nuclear option. You'll need to reset Bridge's preferences. http://planetphotoshop.com/resetting-bridges-preferences.html

This I need to see. Please open the raw file into ACR, and take a screenshot of it there. Then open one of the jpegs into PS (NOT via ACR, this is crucial) and take a screenshot of it there. Then post both screenshots for me.