Damien Symonds

But they do match ACR?

When you save a jpeg, are you doing it directly from ACR using the "Save as" button, or are you opening the file into Photoshop and saving there?

I also can't remember what you said - does ACR match the raw file, or the jpeg?

I think I forgot to ask - are they native raw files, or dngs?

Ok, now save a new jpeg from the raw file, and see what happens.

Have you raised this with the lab?

Hi Stephanie, can you post a few of the files here?

Yeah, sorry, I should have clarified that. I'm hoping that these changes might help preventing the problem in the future. I'll be interested to hear. However, I didn't expect it to fix the existing problem. So yes, you'll need to purge Bridge's cache. Don't purge the WHOLE cache at once. Just choose a folder in which there are some troublesome files, and purge the cache for that folder, via Bridge's Tools menu.

I know you want it to be something you're clicking. But it's not, sorry. This is simply a matter of not enough computer power. Have you made those changes I suggested yet?

So, can you identify anything you did differently during editing of those ones? A particular preset or anything like that? I have to go out for a bit. Back as soon as I can.

This "changing after ten seconds" problem ... is it happening with raw files you've edited, or not edited, or both?

Gee, now I'm really worried about your computer. That should take one second, not ten.

In Bridge, is this set to "Always High Quality" the way it should be?

Ok, it's time for me to see some screenshots of this. Can you select both files in Bridge so they appear side-by-side in your Preview Panel (make sure you're in "Filmstrip" workspace or similar) then show me a screenshot? Yes, still an issue unless you've taken specific steps to mitigate. In Photoshop, have you gone to Edit>Preferences>Performance, and set additional Scratch Disks? If yours is only set to C drive (by default) that won't be enough. Add another drive as well (one with plenty of space). Also, in Bridge's preferences, I strongly suggest setting up your Cache folder on another drive, not C. And even when you've done all of that, I STRONGLY recommend not having too many other programs open while you're running Photoshop.

Gosh, that's interesting. So even though you said this is happening to apparently random files, it's happening repeatedly to those files when you try the saves multiple times? Gosh, my friend, these specs are a real worry, and could go a long way to explaining the problem. That's such a small hard drive to begin with, and not much free space to allow your software enough working room. I urge you to run Glary Utilities right away.

Are you still around, @Stephanie Simmons?

Oh, by the way, I need you to do this for me: https://www.damiensymonds.net/thread1.html

Saving as a jpeg from where? Directly from ACR, or opening into Photoshop then saving?

Hi @Stephanie Simmons, in what program are you viewing the saved jpegs?

I know what you mean, but I don't see what else you can do.

https://www.damiensymonds.net/2011/07/obtaining-before-version-of-raw-edit-in.html In truth, it's impossible to post, or even see, an SOOC of a raw file. https://www.damiensymonds.net/2011/02/theres-no-such-thing-as-sooc-raw-photo.html

Of course. First make a thread in the Raw Class so we can discuss the raw processing there. Then make a thread in the Levels Class so we can discuss the Photoshop part.

I believe this is your only option. It must be VERY light to be plausible.

If it were possible to do something passable with the sky (and I'm afraid I'm not optimistic) did you have another photo of the eldest son in focus ready to swap in?

Can you send me the raw file? https://spaces.hightail.com/uplink/BellePhotography