Damien Symonds

Add a Channel Mixer layer, and enter these values: Red channel 0, +100, 0, 0 Green channel 0, +100, 0, 0 Blue channel 0, +108, 0, 0 Then mask it on to the shirt. You might choose to apply it to the whole shirt, or just loosely to the affected areas.

It's not great, that's for sure. But if it's the very best you've got, you might just be able to get away with it.

No, sorry, not even close. Ditch it.

Here's the PSD file

That's because her hair WAS more white. In real life. Let's not be silly about this - not everything is software. Still, no biggie, it's a simple Hue/Sat adjustment. That's not part of the style. It's just web sharpening, you can choose your own level, to your taste, just as with any other photo.

Have you calibrated the laptop screen as well? Is it over-saturated too, or ok? (Just trying to rule out an issue at the computer end.)

What do you think of this?

No, it's because you posted the image here as a png!!!!!

Also, off topic, but very important: http://www.damiensymonds.net/png-file-format If you can post the actual photo, rather than a screenshot, I'm happy to help.

No, only this: http://www.damiensymonds.net/preventing-banding-in-backdrops/

Never clone, it's too risky.

Ok, so your first step in troubleshooting has to be to try one of your older folders (which you know worked in the past) to see if it still works they way it should, or if it's misbehaving now too.

That's right. That's right, you have to Alt-click where you want the detail copied from. If you've never used the Clone Tool before, I suggest finding a YouTube video about it. Actually, it's not necessary to do Ctrl J in this case. You'll see in my file that I used blank layers instead.

In Bridge, can you go to the View menu and see if "Show hidden files" has been turned on? Generally, it should be off.

I'm curious why you're sending raw files to your retoucher, if you're doing the raw editing yourself?

Here's the PSD It's done, basically, using this method.

I figure it will have to be a plain cloning job. Hold on, I'll play ...

Yep, this will work a treat! Your first step is in the Raw processing. You must must must make sure that there is no shadow clipping. Not even a single pixel. The histogram has to be short at the shadow end. While you're doing the raw processing, you can certainly err towards a lighter edit, but don't worry if you can't get it light enough - we'll do the rest in Photoshop. Go ahead and do the raw processing, and post again for me.

I don't know, sorry.

Aspect ratio? Sorry, I don't understand the question.

I need entire screenshots, showing the layers panel and options bar for each tool. Also, please do this for me.

While it's technically true that the could have a little more contrast, no, they don't look flat to me.

Well ... I certainly would be interested to see what happened if you had the exact same files printed on lustre, for comparison.

Nah, there are too many variables.