Damien Symonds

Now, add a Hue/Saturation layer, go to Yellows, and move the Lightness slider all the way to the right. Then mask to her top.

What about star ratings? Are they not sticking either?

Ok, let's try the cache. Go to one of those folders, then Tools>Cache>Purge

An easy mistake to make, I'm sure. Thanks for letting me know.

That must be the case, yes.

Wait, what? How did you set a bigger size for the watermark than for the photos themselves?

And these files are saved in the same place as usual?

Hi Gemma, do this for us. Then also read this.

Could you temporarily turn off all the steps in the action after the Unsharp Mask step, then run the action on a photo. We need to see if the white borders are there before the action places the watermark.

Did you check to make certain your logo file is RGB mode, not CMYK or something else? Have you read the Raw Class yet?

Ok. Does it do it on every photo you try (including landscape ones)? And if so, is the white border exactly the same width every time?

Just to confirm, you turned off the checkbox in the action? http://www.damiensymonds.net/images/actions/wmact17.gif In that case, did you crop at all, at any time? Manually, I mean?

Has anything changed since before the 29th? New camera, new hard drive, anything at all?

Ok, try processing a raw file in 16-bit instead of 8-bit.

Just to confirm - when do you see the banding? Can you see it SOOR? Or only after your Photoshop edits? Or maybe not until print?

What do you mean, how to open Bridge? I can see Bridge open on your screen, behind ACR! Oh, sorry! Not your picture. Because of 2GB of RAM.

First things first, you MUST click on the blue link at the bottom of ACR and change from Adobe RGB to sRGB.

Yeah, we can do this. Obviously the key to it is taking a bright photo in the first place. See how this photo has a white wall, pale skin, blonde hair, white clothing.

What about older sets, from the past, that you know you colour-coded? Are those colours still applied?

You're running Photoshop CC with 2GB of RAM??????????

Yes, I'd say it's possible. But I need you to tell me more about your vision. You say a white background, but how would you intend to blend that with the ground?

No, something's gone wrong here. Dad and the little girl are squashed kinda flat.

Ok, let's start from the beginning. First, do this for me.

What!!!?! Gee, I'm glad I checked. Ok, keep following the troubleshooter all the way to its conclusion to fix this problem.

Please do this. I'm pretty sure you're safe, but we need to be certain. And PLEASE take the Levels Class. Let me free you from reliance on those shitty actions. Your file has about a zillion layers when half a dozen would do, and that's not helping this problem.