Damien Symonds

Ok, 13.5 isn't too bad. When you process your raw files, which program do you use?

Gee, I can't really condone that. How many megapixels will a medium file be? The manual should tell you, if the menu itself doesn't. Do you shoot raw?

As long as you sent sRGB files to the lab for those prints, then yes, they should be fine. No new prints needed.

Can I ask what camera you have? I mean, how many megapixels does your camera capture? Are you working with particularly huge files?

Yeah, it's the 4GB of RAM. That's only half of the minimum that Adobe recommends for CC.

The purchase of the new bulbs should fix this problem also.

I know. Did you get my email?

This section where you posted is fine. The best piece of advice I got when setting up this site was "Don't have too many sections. Keep it simple."

Yes. In jpeg, forget it.

Yes please. I can't possibly know what you want, let alone help you, if I don't see it.

You don't shoot raw??????????????????

Do you have links to backlit photos you'd like to mimic?

http://www.damiensymonds.net/trainingraw.html

Easily passable, yes.

The features are all still exactly the same. But yes, the buttons look different. I think you need the little icon immediately to the right of the "H:500px" in the options bar.

Oh yeah, that looks much better quality. I think the Handyman Method will work just fine.

Ok. You mentioned that you'd tried the various white temp options in the Spyder software. But are you sure you chose the best colour setting on the screen itself? What are the options called, and which one have you chosen?

Oh, that's unfortunate. I guess just copy and flip (and slightly squish) the other side.

I'm here all the time. You'll find the calibrator instructions here.

Wonderful. And these are the instructions you're following?

Chantel, you have to read EVERY.SINGLE.WORD of EVERY.SINGLE.PAGE on the troubleshooter. You are skimming, and that's why you're getting confused.

That's ok. It's a standalone desktop monitor, not a laptop?

By clicking the appropriate blue button at the bottom of the page!!!!!! Either the one that says "Yes, mine already looked like that" or "Mine didn't look like that, but I've changed them now".

I just went to your FB page and checked that photo for you. It doesn't look great, but it doesn't look anywhere near as bad as your new screen is showing, I promise. While you're waiting for your calibrator to arrive, make sure you gather some prints from your pro lab. You'll need those to check the calibration.

Calm down. All we can do today is get your colour space right. Your viewing problems will be solved when the Spyder arrives. Be patient. And for heaven's sake don't do any editing until the calibrator arrives.