Damien Symonds

Ok, great, so you do want to use the carpet that's there?

So you're saying you weren't able to do "Part 6: Monitor Readings" of the instructions?

The first thing is to restart in Safe Mode. Google will tell you how to do that. Once you're in that way, you need to go to the settings and switch back to the default profile. It'll probably be called "Mac.icc" or something similar.

I'm very sure you can. I'm going to move this into Ask Brian, because he's the man with the wisdom.

Well done!

By extraordinary coincidence, I have a slightly lower-spec version of that exact same computer, and no, it's terrible. I won't be buying Acer again.

The camera-right eye maybe needs a tiny bit more warming? Yes.

Could you post one or two of the photos?

Yay! What was the solution?

So yes, I think the warming filter should help. Show me how it goes.

Terrific, thanks.

OH! Are you using a mouse or a tablet?

Great. So can you show me another screenshot, of you attempting to clone on a duplicate of the Background layer of an image. Make sure there are no other layers in the image, only the Background and the duplicate.

If you could follow the 100% crop instructions, that would be much appreciated, thanks. Sorry to be a pain. It helps me to be sure of what I'm looking at.

But you can paint on that layer with the brush tool ok?

And is it also doing it if you try cloning on a duplicate of the Background layer, rather than a blank layer? I'm just trying to narrow things down, you know.

Do you mind showing me a 100% crop of the area?

Is it only this photo the tool won't work on?

I'd say a Warming Filter will work pretty well.

Your SOOR, while not exactly ideal, is easily good enough. Show me how you go with the filter and the dodging.

Just to check, have you read the cropping tutorial? You must never crop during editing.

That IS weird!

Hi Kelee, do you mind taking the 100% crop again?

This is a funny thing that happens to a lot of people. We don't really know why, to be honest. It doesn't seem to matter, though. How's your print match?

I'm wondering why you're sending them raw files? If they have xmp data it means you've already edited them.