Brian

Your Graphics card is the likely culprit. I think PS is using the extremely underpowered Intel UHD Graphics with only 1536MB. The modern versions of Photoshop rely on the Graphics Card for a performance boost. PS needs to be using the 4GB card. I hate the Mac Laptops with two graphics cards. You might want to call Adobe on this one. I’m about to do some Googling.

Also, try running Windows Update again, but make sure you don't have any peripherals or external devices hooked up when you do. We just want the computer, keyboard, monitor and mouse. You can try running the built-in Windows tool, Disk Cleanup to delete things. Simply Click on the Start Button and type "Disk Cleanup" but before you click on the program in the list, select "Run as Administrator." This is very important as the next step won't appear unless this cleanup program is run as an Administrator. Yes, even if you are logged in as an Admin, it still needs elevated privileges. What I want you to click on is "Windows Update Cleanup" and make sure it's checked. Then check anything else you might want to delete. Sometimes Windows Updates get corrupted when they are downloaded and that can cause you grief. Doing this will clear out any downloaded update that is ready to be installed, and then I want you to try Windows Update again. Hopefully, your computer is hooked directly up via a hard-wired Ethernet cable and not connected to the Internet via Wi-Fi. Not only for speed, but sometimes poor Wi-Fi signals can trip you up.

Error Code 0xc1900101, according the Microsoft, usually means that there is a driver that isn't playing nice with Windows update. The 0xc1900223 error we aren't going to worry about, it just means Windows Update failed. (Duh!) Who built this computer? Have you checked ALL of your installed devices to see if there are any updates? This not only includes driver updates, but BIOS updates as well. I can give you a couple of commands to try, but this sort of error does not have a single fix. Ultimately, you try a bunch of stuff and you are lucky to get things working again without any rhyme-or-reason. I hate when Windows doesn't update & fails, I usually spend a good 4-5 hours trying a bunch of stuff.

Well, let's start here first. Details about your computer's health.

Yeah, the "Mac Laptop that is Good for Photo Editing" is now the most expensive 16" MBP option. It will set you back $3899 (US Dollars,) before AppleCare, Shipping and Tax. It isn't a bad setup, I just upgraded the RAM from 32GB to 64GB. Keep in mind that with all current Mac Laptops that are M1-Chip based, you need to select the upgrades AT THE TIME OF PURCHASE!! No upgrading after-the-fact. The RAM, CPU, Graphics Card and HD space are all integrated on one chip. 16GB is the Minimum in 2021, with 32GB being preferred. But if you are thinking about getting a future camera body that has 45MP or more, you will want that 64GB of RAM. 1TB HD is fine for now and if you want to spend the extra $400 on top of the 64GB RAM Upgrade, that's up to you. 2TB isn't a bad thing to have. It's only money, right? I've said this before and I will say it again, Mac Laptops are a waste of money. This is coming from a Mac-Guy. You will get better performance and more bang-for-your-buck from a tricked out 27" iMac than a MBP. But at the end-of-the-day, it's your money.

Well, look at that. Adobe changed it on my computer as well. Personally, on my Mac, I upgraded the Video Card when I bought it and it has 8GB of dedicated Video Memory. All my 3 boxes are checked. I'm thinking PS detected your Video Card's capabilities and I would just leave this alone. Especially since you are on a laptop, most people never think to spend the extra $600 (or whatever) to update the video card on a MacBook Pro. They get hung up on RAM and HD Space, but are un-aware that they need a beefy Video Card with dedicated Video RAM for Photoshop to work at its full potential. Again, I'd leave this setting alone for now.

Hmm…Adobe must have changed things. I will check my latest version of PS CC and see what’s up. Thanks!

It seems “fine” for me. Just make sure ACR is set to sRGB. It’s probably defaulted to Adobe RGB (1998). I wrote this a little bit ago: Setting Up Photoshop It might be worth it to spot-check things.

Any updates? We’re you able to upgrade to Catalina? Also, be sure to delete the update patch that didn’t work. No sense in keeping a 1GB file that won’t do anything.

My bad. Use Safari on this link: https://support.apple.com/en-us/HT211683 The link will take you to the App Store. Download the full MacOS Catalina. That's just the update patch. Sorry!

Yeah...I'd skip Big Sur. Upgrade to Catalina. That's what I'm running, with the latest-and-greatest Photoshop CC, and it's really stable right now. I'd run CMMX before and after the install. Also after upgrading, make sure it's the most recent version. Older CleanMyMacs can screw up your computer if they aren't up-to-date.

How old is your Mac? Actually, fill this out too and post the results in this thread : Details about your computer's health. Finally, do you own CleanMyMac X from Macpaw.com?

No worries. Right now, Big Sur has been around for awhile and most of the bugs have been worked out. Like Catalina, Big Sur is not only 64-bit only, but software must be written in a language that it can read. This is why you need to be running the current versions of PS CC and why you can't run CS6, even though CS6 is 64-bit. So the problems with your plug-ins and potential older software remain. As time goes on, your computer gets more-and-more out of date and falls behind. At some point, you will have to make a decision about those plug-ins you are attached to; is there an update to them or can you find a substitute? While it's easy to hold off on a new OS in the short term, it's more difficult as the years progress. Apple just released a brand new OS and Big Sur will be phased out. As always, new Mac computers can take advantage of the newest OS' features and some older Macs can install the new update, complete with all potential bugs and new issues that come with a new OS. Bottom Line: You could update to Catalina right now, and it's still available. What you need to do is open Safari AND SAFARI ONLY (this won't work with Firefox or Chrome) and head to this website: https://support.apple.com/kb/DL2051?locale=en_US If it works, you should see a page like this: Now, just like Big Sur...your plug-ins won't play nice with Catalina for the same reasons that I listed above. That said, it's more of an incremental update instead of a huge jump to Big Sur. How attached to those plug-ins are you really?

Ah, your camera is switching back-and-forth between 16:10 and 16:9 Aspect Ratio. See this little switch here, the one that toggles between Movie Mode and Still Photos? You might be bumping that switch. Also, do you use Live View a lot? Movie Live View Mode is 6016x3376 [L] resolution. Bottom Line: There is nothing wrong with your camera and your Tamron lens has nothing to do with this issue. It's working as it should. I'm wondering if you are in Movie Mode using Live View.

In 2021...yep. You need a new computer. Unfortunately, not only is it old, it's kinda under-powered as it is, even in 2012. The problem is, unless you are willing to spend $3200+ on a new iMac right now, getting a second display is way cheaper.

That should work. Now I will warn you about having two monitors... YOU WILL NEVER GET THEM 100% MATCHING, even if you calibrate both. Of course, you will need to calibrate both. Chances are, you will edit on one display and have everything else on the other display. Just use the monitor that best matches your test prints to do your editing on.

You could use that drive for Time Machine only. Personally, I like my TM drives to be 1.5 or twice the size of my internal Macintosh HD drive, this way there is a little wiggle-room. That said, it should work fine.

"Meh..." That's not very powerful. Photoshop may not like it, especially the current versions of Photoshop CC. You see, Adobe's products, especially Photoshop, use the GPU and dedicated video memory as a performance boost. You probably are pushing things as it is, and now you want to drive another display. If you do decide to go down this path, you will need a Mini Display Port to HDMI adapter, such as this one and a display such as a Dell P2219H 22" 16:9 Ultrathin Bezel IPS Monitor. I wouldn't bother trying to get a 24" and the resolution needs to stay at 1920x1080. Remember, as far as your computer is concerned, you are in the 2012-2013 era. No fancy 4K displays or even a 27" display is in your vocabulary.

Actually the card I would purchase for Photoshop is a MSI GeForce RTX 3070 8GB. Photoshop just loves that card and its drivers. The trick is finding one…the bigger trick is finding one less than $1500.

Well, the good news is, it seems to be an Asus Windows 11 Compatible Motherboard. That said, I'm not a fan of the 240GB Main Drive, and would prefer you get a 1TB model for the main drive. RAM...I'd bump that up to 32GB if you can, but 16GB should be the bare minimum in 2021/2022. I'm not 100% sold on the Graphics card, if you do go with the MSI 1660Ti, be sure to use the Studio Drivers and not the gaming Drivers. The modern versions of Photoshop CC seem to not like the drivers that come with that card. Overall, my opinion is "Meh..." You could do better, you could also do worse.

I haven't gotten around to writing my article titled, "So I bought a new Mac. Now what?" LOL!! First things first. Your beloved CS6 will not install on the new iMac. Period. So don't even bother trying to get that installed. The newest versions of the MacOS are 64-bit only. The usual response is, but CS6 is 64-bit, right? Well...it technically is, but it's not encoded in the programming language that a modern MacOS can read. Surprise!! So what do you do? You will need the Photoshop CC Plan that will run you $9.99 plus applicable taxes. For example, I pay $10.59 each month after local taxes to have the latest versions of PS CC, Bridge and Lightroom. Do NOT get suckered into paying more than $9.99!!! Adobe makes it confusing on purpose and will try to up-sell you to a higher monthly payment if they can. Again, this is the plan that you want / need: Second, I honestly wouldn't bother with a external 1TB SSD drive. If you are looking for photo storage and have the ability to work off the EHD, I would highly recommend getting an external Thunderbolt 3 drive, about 6TB or more. For example, I have a 12TB G-Drive Thunderbolt 3 external, in addition to to my other HD, which is used for Time Machine. Why TB3? The answer is simple: SPEED. The Thunderbolt 3 interface is WAY faster than USB 3.0. I can comfortably work off my external and wouldn't attempt doing this unless I was forced to use USB 3.0. Third, when you get your new iMac, I want you to follow the setup instructions in Part 2 of this document: What Card Reader do you Recommend? Part 2 covers on how to make your External Devices and things like a Thumb-Drive appear on your Mac Desktop when mounted. You should be able to do this now. Speaking of Desktop, you will want to make sure going forward to keep your Mac Desktop as clean as possible. Why? Because the more crap you have on your Mac Desktop, the slower the damn thing runs. Give this article a read: I've been saving on my Mac Desktop Finally, when you get signed up for Photoshop CC and go to install it, here are the instructions on how to setup ACR / Photoshop CC: Setting up Photoshop Just follow that article from Top-to-Bottom and it will cover all of the major things. I might have to update that document since Adobe has made a few minor changes, but it should get you going for now. So what do you do now? Start hunting for stuff. Maybe buy that EHD now and I will walk you through on setting it up properly. Actually, I take that back. G-Drives should come pre-formatted for use on the Mac, but if you do buy that drive, I want to be sure that it still does before you go using it. You do not want a External HD formatted to the ExFAT type of Partition. Yes, this is the way manufactuers cheat; ExFAT allows a EHD to be used on both a Mac and Windows Computer. BUT!!! IT IS NOT BULLET-PROOF!!! ExFAT will burn you without warning so I never recommend using it for the average person. So we need to check that before you put anything on a new EHD. I'd also take the time to go house-cleaning, backing up actions, getting your passwords, license keys, websites that you use together. This way it won't be as painful when you swap computers. I will be around to help if needed, it's why I'm here.

What size screen? Any idea of the type of Graphics Card (and Graphics Memory) is installed?

Let's visit this when you come back. Drop me a note when you do. This problem does not have a single answer and might take a few attempts to push it along.

"Quick and Dirty" things to look for: IPS Display Panel Type sRGB Coverage in the 90% Range (anything 95% or above is perfect) Matte Display or Anti-Glare Coatings HDMI or DisplayPort Connections 24" or 27" (Non-4K) is fine for Photo-Editing Just look in the technical specifications. IPS Display Panels ensure that colors, contrast, sharpness are consistent from edge-to-edge. They also have a better viewing angle, usually around 170º. The IPS Display Panels cost the manufacturers more money, so they will mention it in either the description or tech specs. If it doesn't have a IPS Display Panel, move onto the next screen.

Like with anything technology rated in 2021-2022, things are usually out of stock rather quickly. Just a short week ago, these displays were cheaper and in stock. Now there's only 1 left and it's $400-$500. So you will have to keep an eye out for a deal. Monitors that should be $300-ish (US Dollars) are now going for around $500+.