Damien Symonds

Wonderful. Because they look good to me too. Of the three photos you posted above, which one has "overexposed areas" on screen?

Is this correct?

We can ONLY discuss photos that have prints, so of course I have deleted your last photo. Also, DO NOT MENTION YOUR PHONE AGAIN, or I am walking away from this conversation. Is that clear?

Am I correct in thinking that you are happy with all of these prints?

Could you show me all the photos you're comparing?

Chana, I fear you're overcomplicating this. Your screen must match your prints. It's that simple. If your screen is presently brighter than your prints, the brightness needs to go lower.

So your screen is still too bright, yeah?

A little bit red, but not very much. Almost perfect. And no, not overexposed at all. Arguably a tiny bit underexposed, but again, almost perfect.

Great, let's concentrate on those. How closely does Photoshop match them at the moment?

Ok, then we'd better ignore that set of prints for now. Do you still have some previous prints there with you?

Can we come back to that a bit later? For now, we must concentrate entirely on getting a match between your photos in Photoshop, and the prints in your hand. Is this the first time this has happened? How often do you get prints?

Chana, its 7:40am on Monday here. I'm running around making lunches and trying to get my kids ready for school. I'm answering your questions as promptly as I can, but I beg you grant me a little patience.

I'm so sorry, I don't understand the question. Could you explain further?

That's ok.

Yes. You've become too used to it being REALLY REALLY bright. So proper brightness always seems too dark at first.

No, leave the moon (contrast) exactly where it is. Keep the brightness going down. The result should be somewhere between 80 and 100. Some people have to take their screen's brightness to 10% or even lower.

Sorry, yes, press "Update". Don't worry about the pinkish for now. Only the brightness at this stage.

Great. So take that brightness way down, until you have a match.

As low as it needs to be. To match your pro lab prints. Which lab are your prints from?

Page 37 tells you how to adjust the brightness.

Is this the monitor you have? https://downloads.dell.com/manuals/all-products/esuprt_electronics_accessories/esuprt_electronics_accessories_monitors/dell-u2419h-monitor_user's-guide_en-us.pdf

209 is completely outrageous. You forgot to adjust your screen's brightness to match your prints at the beginning of the instructions.

Oh, sorry, on a Mac it's in a different menu. I can't remember what it's called, but it'll be there somewhere. Show me a screenshot of your available menus if you can't find it.

Hi @chana, did you follow my calibration instructions here?

Oh, phew.