Damien Symonds

How did it look?

Did you end up getting a satisfactory outcome on this?

Stop keeping me in suspense! How did this turn out?

Were you able to give images to your client that she liked?

Is this problem still persisting?

Did you sort it out, @Katem?

How did you go?

How did you go?

Um ... MaryLou?

I urge you to take a screenshot, or a series of screenshots if necessary, of the print settings that are working for you right now. To refer back to if a problem pops up again, you know?

Hooray!

Right. So the only possible explanation is that you DIDN'T have the print settings exactly the same when printing the indoor one by itself. I know you said you were sure you did, but I don't see how there can possibly be any other explanation. I bet that if you copied and pasted ANY of your new photos onto this old photo, they would all print correctly. So that means the old photo has the exact correct print settings attached.

Ok. So what if you literally copied and pasted the indoor one onto the outdoor one, then printed?

Which one prints correctly? The indoor one or the outdoor one?

That'll do. So are you saying that if you printed those two photos right now, one would match your screen and the other wouldn't?

Ok, could you send me an old file and a new file?

We'll come back to those. Has sRGB fixed the problem in other cases?

Bingo.

For the old files, yes. What about the new ones?

HOORAY!!!!!!!!!!!!! In that case, then you'll probably find the new problem is here.

The same as the old print of the same photo, do you mean?

Good guess

It's called "Chromatic aberration", and you can fix it like this: https://www.damiensymonds.net/2014/12/fixing-chromatic-aberration.html It happens, sometimes, on edges of high contrast, and I believe some lenses are more prone to it than others. Some really good info about CA from Brian in this post.

No really, I need the EXACT SAME FILE printed again.

Oh, hooray!!!! You're welcome.